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Clinical Administrative Assistant

Glacier Health and Development Center
Richmond, VA Full Time
POSTED ON 3/4/2025
AVAILABLE BEFORE 5/3/2025

Job Overview
We are seeking a dedicated and organized Administrative Assistant to join our team in a dynamic office environment. The ideal candidate will possess strong customer service skills and have a solid understanding of dental terminology and medical administrative support. This role is essential in ensuring the smooth operation of our office, providing support to both staff and patients while maintaining compliance with HIPAA regulations.

Duties

  • Manage patient scheduling and appointments using AdvancedMD and other medical scheduling systems.
  • Serve as the first point of contact for patients, providing exceptional customer service and addressing inquiries professionally.
  • Assist with the preparation and maintenance of patient records, ensuring all documentation is accurate and compliant with HIPAA standards.
  • Perform administrative tasks such as filing, data entry, and managing correspondence to support the medical team effectively.
  • Coordinate with healthcare providers to facilitate communication regarding patient care and appointments.
  • Support billing processes by verifying insurance information and assisting with claims submissions as needed.
  • Maintain a clean and organized front office environment to enhance patient experience.

Requirements

  • Proven experience in a medical office setting or as a medical receptionist is preferred.
  • Familiarity with dental terminology and medical administrative support practices.
  • Strong customer service skills with the ability to communicate effectively with patients and staff.
  • Knowledge of HIPAA regulations to ensure patient confidentiality is maintained at all times.
  • Proficiency in using medical scheduling systems, particularly eClinicalWorks, is highly desirable.
  • Excellent organizational skills with attention to detail, capable of managing multiple tasks efficiently.
  • Ability to type accurately at a reasonable speed for data entry tasks.

Join our team as an Administrative Assistant where you can contribute to providing quality care while developing your skills in a supportive environment!

Job Type: Full-time

Pay: $16.75 - $20.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • AD&D insurance
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flextime
  • Health insurance
  • Life insurance
  • Paid sick time
  • Paid time off
  • Vision insurance

Medical Specialty:

  • Psychiatry

Schedule:

  • 8 hour shift

Work Location: In person

Salary : $17 - $20

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