Quality Assurance Associate
Job Description
Job Summary
This position is responsible for quality management system (QMS) programs at the Springfield, MO facility. This can include, but is not limited to, data reporting and trending, program support, investigations, applicable training of employees, auditing, and document control.
Essential Functions and Responsibilities (not restrictive)
- Periodic (daily, weekly, monthly, ad hoc) data trend reporting
- Key user of CAPA (Intelex) system
- SQF Practitioner
- Manage and trend key QMS programs (EMP, CAPA, Sanitation, Pest Control, auditing, etc.)
- Facilitate material disposal requests (MDRs)
- Generate various QMS-related reports as required
- Ensure clean equipment swab program is implemented and monitored
- Provide applicable quality system training
- Conduct root cause analysis and corrective / preventive action
- Serve as backup to Documentation Specialists, QA Technicians, and PRP Technicians for basic functions of their jobs
- Provide input into quality management system programs for review and revision
- Assist with CRM request fulfillment, COA reports into SAP, and customer inquiry resolution
- Support audits of production areas
- Perform other duties as assigned
Performance Indicators (related to above Task & Responsibilities, respectively)
Ensure no MDR materials exceed 30 days in blocked stockTimely completion of MDR documentationRetention sample put away on a regular frequencyTimely completion of Quality System issue escalationTimely completion of CRM responses and customer complaintsQualification & Experience Requirements
Education, Training :
2-4 year college degree is preferredAlternately, high school education with strong, relevant industry experience will be acceptableExperience Required :
Two years in an industrial quality or micro lab application in the food, dietary supplement, or pharmaceutical industry is preferredExperience with GFSI standards (BRC, SQF, FSSC 22000) preferredKnowledge, Skills, Abilities :
Working knowledge of good manufacturing practices and quality assurance fundamentalsStrong interpersonal and communication skills (written and verbal), to include speaking clearly and persuasively in positive or challenging situationsMust be able to lead root cause analysis and corrective action plansEffectively handles multiple, rapidly changing, and conflicting priorities and works well under pressureLanguage, Computer & Numeracy :
Proficiency with Microsoft Office Applications including, but not limited to, Word, Excel, and OutlookAbility to generate routine reports and correspondenceExperience in SAP and LIMS a plusFluent in written and spoken English requiredPersonality, Characteristics :
Works with minimal supervision and remains productive at all timesMust be results-focused and oriented toward accomplishment of teamMust be able to work flexible hours to include daily overtime and some weekends when neededOperates well in a team environment and possesses team-based problem-solving skillsResults-focused and oriented toward accomplishment of team and organizational goalsStays positive and calm in difficult and / or trying circumstancesAble to work flexible hours to include overtime when neededAbility to effectively interact with all levels of personnel with the utmost professionalismTypical Physical Activity
Physical Demands :
Regularly involves talking or listening, sitting, and the use of hands / fingersRegularly involves going up and down stairsFrequently involves reaching with hands and arms, standing, and walkingOccasionally involves crouching, stooping, kneeling, and / or climbing or balancingPhysical Requirements :
Must be able to lift and carry items weighing up to 50 poundsManual dexterity sufficient to reach / handle items, works with fingers, and perceives attributes of objects and materialsInvolves moderate physical activity performing non-strenuous daily activities of a primarily administrative natureShould be able to identify and distinguish colors, see clearly at 20 inches or closer and while eyes are fixed on a given point, judge distances and spatial relationships, and adjust the eye to bring an object into sharp focusMust be able to pass respiratory exam and fit testAbility to work while wearing Personal Protective Equipment (PPE) including respirator (which requires minimal to no facial hair)Why Glanbia :
We offer room for growth and promotion within the company.
Benefits :
Medical (Blue Cross Blue Shield), Dental, Vision insurance401KPaid HolidaysTuition Reimbursement ProgramAt Glanbia, we celebrate diversity, because we know that our individual strengths make us stronger together. We welcome and encourage interest from a wide variety of candidates, and we will give your application consideration, without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
At Glanbia our culture will celebrate individuality, knowing that together we are more.
disclaimer
Must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately without causing significant safety threat to self or others. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and / or skills required of all personnel so classified.
