What are the responsibilities and job description for the Customer Service Representative/Dispatcher position at Glass Doctor of Oklahoma City?
- Paid Time Off (PTO)
- Paid Holidays
- Health Benefit Program
- 401k
- Coaching and Training
- Performance Incentives
- Flexible Hours and Scheduling
- Work/Life Balance
- Great Company Culture
- Strong Core Values
- Receive incoming calls in professional and courteous manner
- Perform marketing and sales functions to sell additional work and earn business
- Complete work orders, return customer calls, and respond to customer complaints
- Collect payments and follow up on missed payments
- Assist with efficient scheduling and routing of service professionals
- Entering expenses into accounting software
- Computer literate, with working knowledge of work processing, business software and spreadsheet applications
- Excellent written and verbal communication skills
- Good organizational and time management skills
- Professional appearance and personality
- Prior sale experience is a plus
- Accounting knowledge or QuickBooks Online a plus
Around here, we’re not just glass experts. We’re skilled craftsmen. Makers. Doers. Problem solvers. We’re helping our customers make their homes the best they can be, and their cars as safe as possible. Come join a brand rich in tradition, big on collaboration and learning. A place where your ideas and expertise are valued above all. After all, without your vision, our customers couldn’t achieve their own.
Notice
Synergistic International LLC is the franchisor of the Glass Doctor® franchised system. Each Glass Doctor® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Synergistic International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Synergistic International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.
*Acknowledgement
I acknowledge that each independent Glass Doctor® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Synergistic International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Synergistic International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.
Salary : $15 - $18
