What are the responsibilities and job description for the Auto Glass Technician position at Glass Doctor?

Benefits / Perks :

Health Insurance
Access to 401K with Company Match
Bonus Opportunities as well as Bonus Plans
Company Van Provided With Ability to Take Home
Uniforms, Tools, Equipment Provided
PTO and Vacation Days
23 / hr starting pay depending on skills / experience.
Great pay! Fast Growing Company! Room for Advancement! Team

Culture!

Glass Doctor of Nashville :

The Glass Doctor of Nashville is a local, family-owned and operated company

serving the Nashville area for the last 12 years. We are a full service glass

company in a network of 250 franchises across the United States and Canada

providing service for auto, residential and commercial glass. We want our

teammate's tenure here to be a positive experience and a bright spot in their

career and offer supportive company culture that will lead to development

growth and success for all the same way the company has grown! Our team of

qualified experts lives our code of values of Respect, Integrity, and Customer

Focus while having fun in the process! We hire reliable, friendly, and customer

service-focused glass professionals and office staff who are dedicated to

creating a delightful customer experience.

We invest in our people and will make sure you have the training, tools, and process to be successful.

If you are looking for a place where your expertise will be valued, you can grow in your career, and you have control over your income, apply at Glass Doctor today!

Your Responsibilities as an Auto Glass Technician

As an Auto Glass Technician, you are a vital part of our team. You will be the person that provides top-notch customer service while showing off your solid craftsman skills for auto glass installation services.

Here’s what you’ll do :

Install auto glass products for domestic and foreign vehicles.

Completing calibrations on vehicles with ADAS safety systems - (knowledge of Autel is preferred)

Rock Chip repairs.

Other auto glass-related items.

Put customers at ease, effectively explaining what services they need to resolve their issues.

Collect payment from customers for the work performed.

Keep company vehicle and equipment properly serviced, clean, and in good working order and condition

Perform other duties as needed which may include cross-training in related positions

Ensure the efficient use of materials and maintain adequate stock of vehicle

Here’s What You Need to Succeed as an Auto Glass Technician at Glass Doctor :

Excel at Exceptional Customer Service : In this role, you are much more than just an auto glass installation technician. You are delivering an exceptional high-quality customer experience.

We highly value the customer satisfaction surveys and Google reviews that we get from our customers about our technicians and the jobs performed.

Have an Eye for Perfection : You’ll need a high level of attention to detail. Mechanical abilities and problem solving skills are crucial to get the job done right, the first time.

Identify Additional Opportunities to Help the Customer : Our customers view you as the trusted expert to make the best recommendations for their current and future needs.

Job Requirements

The following are the minimum requirements to be considered for the Auto Glass Technician position at Glass Doctor :

One year or more of auto glass installation experience, with flat laminated glass cutting experience preferred.

Knowledge and understanding of the basic tools of the trade

Must be insurable with a valid driver’s license and clean driving record to drive a company vehicle

Ability to lift 50 lbs. independently – as you know, glass can be heavy, and our technicians often work solo

Comfortable using mobile technology and digital software – no pen and paper here

Verification of your prior job experience via reference checks

This Job Is NOT For You If . . .

You are ok with the phrase "good is good enough”. That won't work here. Our customers depend on us to do it right the first time, leaving the vehicle clean and not scratching it in the process.

You say things in your head like “A broken window – what’s the big deal?” To our customers, when glass breaks, it’s an emergency and safety issue. We take it as seriously as they do.

You think working Monday mornings is optional. But our customers depend on us to show up as scheduled. Calling off work at the last-minute impacts not just the customer but the whole team.

Salary : $23

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What are the responsibilities and job description for the Auto Glass Technician position at Glass Doctor?

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