About the Role

We are seeking an Inside Sales Representative to join our team at Glass Doctor. As an ISR, you will be responsible for providing exceptional customer service and helping our residential and business customers with their glass needs.

Responsibilities

• Answer incoming calls in a professional and courteous manner.
• Collect and verify customer information.
• Set appointments for flat projects to close sales.
• Promptly respond to email requests to secure opportunities.
• Collect payment from customers.
• Quote products by telephone.
• Assist Estimators with follow-up on pending sales and quotes.
• Schedule work appointments for Installation Technicians.
• Troubleshoot issues from the field.

Requirements

• One year or more of customer service experience.
• Knowledge of basic tools of the trade.
• HS Diploma or equivalent/SOME COLLEGE PREFERRED.
• Valid driver's license and clean driving record.
• Ability to complete a background check and drug screen.
• Strong organizational skills.
• Excellent phone and computer skills.
• Interpersonal and communication skills.

What We Offer

• Flexible Schedule
• PAID TRAINING
• Bonuses & Incentives
• PTO and Vacation