What are the responsibilities and job description for the Account Manager, Personal Lines position at Glatfelter Insurance Group.?
Who We Are
For over 70 years, Glatfelter Insurance Group has believed in doing the right thing for our clients, agents, communities and associates. This founding principle has enabled Glatfelter to grow from the kitchen-table, one-man-operation as it began, to one of the largest managing general agencies in the U.S. with nearly 500 associates across the country, a distribution network of over 4,500 independent brokers and more than 30,000 clients. It is what drives us to innovate—the desire to deliver the best for our clients. Founded as The Glatfelter Agency, which is still in operation, the program basis of Glatfelter Insurance Group, Volunteer Firemen’s Insurance Services (VFIS), was founded in 1969. Throughout the years, Glatfelter has expanded to include specialized program business inclusive of public entities, educational institutions, healthcare facilities, and religious organizations. Glatfelter provides their insureds with comprehensive insurance solutions including property, casualty, life insurance, and more. In 2018, Glatfelter joined American International Group (AIG) and is now part of the AIG family.
About the Position
The Glatfelter Agency (TGA), a division of Glatfelter Insurance Group, is seeking an experienced Personal Lines Account Manager to join our growing team. This individual will be assigned a book of business to maintain and service.
Key Responsibilities
- Solicit, quote and issue new business
- Quote and process endorsements
- Cross-sell
- Perform account renewal reviews
- Run the IVANS process and match suspense items
- Assist Personal Lines Supervisor with projects and/or special assignments
- Participate in a continuing education in order to maintain P&C license and designations
- Pursue additional insurance education in order to keep current with the changing insurance industry.
- Performs other duties as assigned by management
What We’re Looking For
- High school graduate
- Property/Casualty Licensed
- Property/Casualty Licensed to sell flood insurance
- Minimum 3 years experience in Personal Lines Insurance
- Proficient in use of Microsoft Word, Outlook, Paper Wise document management system, Paper Port document system, Applied Management System, E-mail etiquette practices.
- Knowledge of claims process and company automation.
- Property Inspection knowledge.
- Must possess above excellent oral and written communication skills
- Must possess independent judgment, reasoning and analytical abilities
- Must interact well with co-workers
- Must be self-disciplined and have the ability to work under little supervision
- Ability to multi-task in a busy office environment
Why Choose Glatfelter?
Glatfelter is honored to have been named a Best Place to Work in PA since 2005. We are proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection and wellbeing. In addition to 17 paid holidays, (which includes a personal holiday and mental health and wellness day) we provide a variety of leaves for personal, health, family, and volunteer needs.
We believe in fostering our associates' development and offer a range of learning opportunities for associates to hone their professional skills to position themselves for the next steps of their careers. We have a tuition reimbursement program for eligible associates to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.
Equal Opportunity Employer
It has been and will continue to be the policy of Glatfelter Insurance Group to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At Glatfelter, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Glatfelter is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please contact Human Resources. Reasonable accommodations will be determined on a case-by-case basis.
Job Grade: 6
