Catastrophe Data & Claims Analyst

Who We Are

For over 70 years, Glatfelter Insurance Group has believed in doing the right thing for our clients, agents, communities and associates. This founding principle has enabled Glatfelter to grow from the kitchen-table, one-man-operation as it began, to one of the largest managing general agencies in the U.S. with nearly 500 associates across the country, a distribution network of over 4,500 independent brokers and more than 30,000 clients. It is what drives us to innovate—the desire to deliver the best for our clients. Founded as The Glatfelter Agency, which is still in operation, the program basis of Glatfelter Insurance Group, Volunteer Firemen’s Insurance Services (VFIS), was founded in 1969. Throughout the years, Glatfelter has expanded to include specialized program business inclusive of public entities, educational institutions, healthcare facilities, and religious organizations. Glatfelter provides their insureds with comprehensive insurance solutions including property, casualty, life insurance, and more. In 2018, Glatfelter joined American International Group (AIG) and is now part of the AIG family.

About the Position

This new role is central to Glatfelter’s expansion of analytics capabilities, primarily in support of catastrophe management and claims predictions.   The Analyst will work closely with Executive Leadership, Actuarial, Claims, and Underwriting in developing new tools to monitor and, ultimately, optimize the property portfolio’s footprint relative to key catastrophe metrics (e.g. AAL, PML).  In addition, they will create new claims reporting capabilities that will lead to better predictability of claims outcomes through incorporation of data mining/scraping and modeling.  This role will be working from our York or Berwyn, PA offices with a hybrid schedule.

Key Responsibilities

• Monitoring and steering of CAT exposure through creation of accumulation tools, including mapping/visualizations.  
• Support individual deal evaluations through modeling and validation of US natural catastrophe (CAT) exposures/AAL
• Training and support of the local AIG Programs & Glatfelter underwriting and actuarial teams on the fundamentals of CAT modeling, exposure monitoring, and CAT management
• Contribute to portfolio management for AIG Programs & Glatfelter by devising a cost framework for optimizing AAL allocations
• Validate analysis and resulting reinsurance cost allocations to AIG Programs & Glatfelter
• Support post-CAT event impact analysis and provide timely exposure assessments Claims Analytics
• Creation and refinement of key claims indicators that bring greater transparency and predictability to loss frequency and severity forecasts.   Using various techniques (e.g. text mining, data scraping), build models that predict complex claims and large loss propensity.
• Monitoring of critical coverage and high profile risks, such as abuse, PFAS, and excess liability
• Investigate claims patterns and work with Actuarial to update loss development factors for use in pricing and reserving work
• Work with IT to capture new metrics that contribute to claims predictability
• Optimize claims resources through predictive measures by lines of business

What We’re Looking For

• Bachelor’s degree in Mathematics, Economics, Business Administration, Computer Science, or related field.
• Minimum of five (5) years of property and casualty commercial lines’ experience in Analytics, Actuarial, Claims, and/or IT.
• Excellent analytical skills and work with P&C insurance reporting and monitoring tools.  Experience in building tools that support insurance functions (e.g. UW, Claims) is required.
• Working knowledge of core P&C lines of business, as well as A&H
• Working knowledge of Catastrophe modeling concepts (e.g. AAL, PML, accumulation) and industry models (e.g. RMS, AIR)
• Strong organizational and communication skills.
• Ability to make decisions within scope of authority.
• Demonstrated advanced proficiency with Microsoft Excel & Power BI (or equivalent) products.  Programming knowledge, such as SQL or Python, is preferred.

Why Choose Glatfelter?

Glatfelter is honored to have been named a Best Place to Work in PA since 2005. We are proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection and wellbeing. In addition to 17 paid holidays, (which includes a personal holiday and mental health and wellness day) we provide a variety of leaves for personal, health, family, and volunteer needs. 

We believe in fostering our associates' development and offer a range of learning opportunities for associates to hone their professional skills to position themselves for the next steps of their careers. We have a tuition reimbursement program for eligible associates to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.

Equal Opportunity Employer

It has been and will continue to be the policy of Glatfelter Insurance Group to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At Glatfelter, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability.   Glatfelter is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please contact Human Resources. Reasonable accommodations will be determined on a case-by-case basis.

Job Grade: 9