What are the responsibilities and job description for the Hub Manager position at Glaukos Corporation?
Job Description
GLAUKOS - HUB Manager (Aliso Viejo, CA)
How will you make an impact?
The HUB Manager will be responsible for proactive oversight of external HUB vendors that execute patient access programs for Glaukos brands. These programs include the reimbursement HUB, PAP program, and copay assistance program.
What will you do?
- Sets operational goals for programs administered by external hub vendor(s).
- Tracks external hub vendor performance and ensures that operational goals are met.
- Partners with external vendor(s) to continuously identify opportunities to decrease deliverable turn around time and improve quality and accuracy of deliverables.
- Collaborates with training team to educate Reimbursement Liaisons and sales colleagues on how to appropriately present Glaukos HUB access programs to customers.
- Delivers regular and ad-hoc reporting on HUB operations (i.e., deliverable turnaround time and accuracy / quality).
- Creates and maintains HUB process maps and SOPs.
- Proactively manages HUB spend within budget.
- Resolves escalations from customers, Reimbursement Liaisons, and Patient Support Specialists concerning HUB services and deliverables.
How will you get here?
GKOSUS
About Us
Generous. Innovative. Leadership-driven. Family-oriented. Socially responsible.
Founded in 1998, Glaukos Corporation is an ophthalmic pharmaceutical and medical technology company focused on developing and commercializing novel therapies for the treatment of glaucoma, corneal disorders, and retinal diseases.
Our mission at Glaukos is to truly transform vision by pioneering novel, dropless therapies that can meaningfully advance the standard of care and improve the lives of patients suffering from chronic, sight-threatening eye diseases.
Innovation is at the core of everything we do, and we are resolute in our commitment to challenge conventional thinking with new treatment alternatives that are supported by real science, robust clinical evidence, and an unrelenting focus on patients.
Our constant pursuit of game-changing technologies that disrupt legacy treatment paradigms is encapsulated in the Glaukos mantra "We'll Go First," which articulates our willingness to take chances, our determination to forge new ground, and our commitment to continuous improvement in all that we do.
Our company completed an initial public offering in June of 2015, and our shares are traded on the New York Stock Exchange under the ticker symbol "GKOS". Our global headquarters is in Aliso Viejo, California with additional locations in San Clemente, California, and Burlington, Massachusetts.
Glaukos Corporation is an Equal Opportunity / Affirmative Action Employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
