What are the responsibilities and job description for the Partner Solutions Engineer position at Glean?
We’re on a mission to make knowledge work faster and more humane. We believe that AI will fundamentally transform how people work. In the future, everyone will work in tandem with expert AI assistants who find knowledge, create and synthesize information, and execute work. These assistants will free people up to focus on the higher-level, creative aspects of their work.
We’re building a system of intelligence for every company in the world. On the surface, you can think of it as Google ChatGPT for the enterprise. Under the hood, our platform is the connective tissue between AI and knowledge. It brings all of a company’s knowledge together, understands it at a deep level, provides industry-leading search relevance over it, and connects it to generative AI agents and applications.Glean was founded by a seasoned team of former Google search and Facebook engineers who saw a need in the enterprise space for their technical depth and passion for AI. We’re a diverse team of curious and creative people who want to help each other get big things done—so we can help other teams do the same.
We're backed by some of the Valley's leading venture capitalists—including Sequoia, Kleiner Perkins, Lightspeed, and General Catalyst—and have assembled a world-class team with senior leadership experience at Google, Slack, Facebook, Dropbox, Rubrik, Uber, Intercom, Pinterest, Palantir, and others.As a Partner Solutions Engineer, you will play a pivotal role in fostering strong relationships with cloud, channel, SI, and GSI partners and driving the adoption of our products within their ecosystem. You will collaborate closely with partner teams to understand their business objectives, technical capabilities, and customer needs, enabling them to effectively integrate and sell our solutions.
What you will do and achieve
- Partner Development:
- Identify, recruit, and manage strategic partnerships.
- Build and maintain strong relationships with partner account managers, technical teams, and executives.
- Develop and execute joint go-to-market plans with partners.
- Technical Enablement:
- Provide technical training and support to partner teams.
- Assist partners in developing proof-of-concepts and demos.
- Address technical inquiries and resolve issues related to product integration.
- Develop new solutions and services with partner teams.
- Sales Enablement:
- Collaborate with sales teams to generate joint sales opportunities.
- Provide product demonstrations and presentations to potential customers.
- Develop sales tools and collateral for partners.
- Market Analysis:
- Stay up-to-date on industry trends, competitor activities, and partner market dynamics.
- Identify new opportunities for partnership expansion.
- Customer Success:
- Ensure customer satisfaction and success with partner-led solutions.
- Monitor and address any post-sales issues or concerns.
Who you are
- Bachelor's degree in Computer Science, Engineering, or relevant work experience
- At least 4 years of experience in a technical sales, consulting, enablement or partner management role.
- Strong understanding of cloud technologies and software development methodologies.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced, collaborative environment.
- Proven track record of building and maintaining successful partner relationships
Benefits
- Competitive compensation
- Healthcare
- Flexible work environment and time-off policy
- 401k
- Transparent culture
- Learning and development opportunities
- Company events
