ASFC Front Desk/Guest Services

Job Description

Job Description

Salary : $15 DOQ

PART-TIME JOB OPENING

Front Desk / Guest Services Representative

Do you enjoy serving others, meeting and interacting with lots of different people, and working in a fast-paced environment? Ackerman SFC is always buzzing with lots of activities, and you will be at the heart of it all! There's a lot to learn about what is happening at Ackerman and throughout the Park District, and our Front Desk / Guest Services staff are the first step to creating a wonderful experience. Always there with a smile and ready to help you with whatever you need! Day or night, if this sounds like the place for you, please apply to join our Team!

JOB SUMMARY :

Under the direction and supervision of the Facility Manager and / or Asst. Facility Manager, the PT Front Desk / Guest Services Representative is primarily responsible for providing quality customer service to anyone who enters the building or calls the facility seeking information or assistance. This is a busy and fast-paced facility that requires frequent interaction with members, renters, and the public to promote programs and services, perform registration transactions, and assist with clerical support for management staff. Additional duties include but are not limited to, informing program participants of class cancellations or changes, handling and balancing cash and other POS transactions, typing, filing and data entry, maintaining confidential information, assisting with special events and performing other duties as assigned. This is an at-will position.

Hours : Saturday and Sunday between operating hours of 6 : 00am-7 : 00pm; Weekdays between 5-9pm

EDUCATION, EXPERIENCE, AND TRAINING :

• The ideal candidate will be outgoing, friendly, and dependable with a desire to serve others.
• Requires strong people and customer service skills with the abilitytocommunicate effectively with members, guests, and other staff.
• Substantial computer and keyboard skills required with an aptitude for learning a multi-layered recreation software application.
• Prior cash handling experience and strong general math skills are highly desired.
• Accuracy and the ability to follow through on detailed work is essential.
• Practical organizational skills with the ability to multi-task in a fast-paced environment.
• Must be dependable, self-disciplined, and comfortable working in a fast-paced environment with the ability to shift priorities easily.
• Effective problem-solving skills with the capacity to act calmly and efficiently under pressure or in difficult or emergency situations.
• The successful candidate must project a professional appearance and maintain confidential information.
• Possess strong safety awareness and demonstrate good judgement and follow best practices.
• Must be CPR / AED certified or obtain within 6 months of hire (GEPD will provide this training when needed).

BENEFITS INCLUDE :

Ackerman Sports & Fitness Center and Sunset Pool Individual Membership while actively employed!

Please complete an online application and include a resume and cover letter. For questions, please contact Rebecca Brush at rbrush@gepark.org or (630) 942-7262.

The Glen Ellyn Park District is a local governmental agency serving all residents of the Village of Glen Ellyn and portions of neighboring communities. It provides a wide range of recreational services, athletics, and leisure activities to its citizens, with opportunities for all ages and abilities. We are an Equal Opportunity Employer, and our mission is to foster diverse, community-based leisure opportunities through a harmonious blend of quality recreation programs, facilities and open space which will enhance the quality of life into the future. We welcome you to apply to become a part of our great TEAM!

Salary : $15