What are the responsibilities and job description for the Medical Receptionist position at Glendale Animal Hospital?
Overview
We are seeking a dedicated and organized Veterinary Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for clients and patients, providing exceptional customer service while managing administrative tasks efficiently. This role is crucial in ensuring smooth operations within our clinic and supporting the overall patient experience.
Duties
- Greet patients warmly and assist them with the check-in process.
- Schedule appointments and manage the clinic's calendar effectively.
- Maintain accurate medical records and ensure compliance with privacy regulations.
- Collaborate with healthcare providers to coordinate patient care and follow-up appointments.
- Ability to retrieve prescriptions, assist clients with pet supply purchases . There will be times where doing Vet Assistant duties will come into play.
- Maintain cleanliness of the lobby area.
What You'll Do:
- You will be involved in everything from providing care for our clients and their pets, to contributing your thoughts on ways to improve how we deliver our best care and service.
- You will help us get better and continue to grow as a team of caring veterinary professionals who work to exceed the expectations of our clients, provide exceptional care for our patients, and build a team that has fun, supports each other, and learns together.
- We are different. We explore the opportunities within the workday not just get through it. We feel great about not just what we accomplish during the day, but how we accomplished it. We have built a place where people are happy coming to work and excited to be a part of our team. You will help us continue this journey.
Competencies:
- Excellent customer service skills
- Calming Demeanor while being enthusiastic to greet clients and patients
- Compassion and empathy for clients and pets
- Highly Organized
Requirements:
- Some veterinary or reception experience (preferred).
- Must have a high school diploma or G.E.D.
- Bilingual a plus (not required)
Clinic hours:
- Mon ,Tues ,Fri: 8-6
- Wed ,Thurs: 7-6
- Sat: 8-12
- Sun: Closed
Job Types: Full-time, Part-time
Pay: $18.22 - $21.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Free parking
- Health insurance
- On-the-job training
- Paid sick time
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No nights
- Rotating weekends
- Weekends as needed
Work Location: In person
Salary : $18 - $21
