FINANCIAL AID ADVISOR (2 POSITIONS)

Salary : $5,696.05 - $6,279.89 Monthly

Location : Glendale, CA

Job Type : Classified

Job Number : 01034-2025

Department : Student Financial Aid

Opening Date : 02 / 28 / 2025

Closing Date : Continuous

Description

The Student Financial Aid Department is currently looking to fill two Financial Aid Advisor vacancies. One position will focus on outreach, engaging with students to provide guidance on the financial aid process, and conducting workshops. The other vacancy will specialize in appeals and working with our foster youth population. Both positions require a commitment to student success and a strong understanding of financial aid processes.

Definition

Under direction, performs specialized technical duties involving financial aid advising, packages and complex eligibility determinations; conducts student needs analysis and assists students in the application process for financial aid; analyzes complex application documents and interfaces with other agencies to verify student eligibility; packages financial aid awards; monitors and evaluates student academic records to determine if student meets financial aid satisfactory academic progress standards; and performs other related duties as assigned.

Supervision

Works under the direct supervision of the department manager.

Does not directly or indirectly supervise other employees but may provide work direction to lower-level employees, temporary employees, and / or student workers.

Work Schedule

40 hours per week, 12 months per year, Monday-Friday : 8 : 00am-4 : 30pm

Examples of Duties

ESSENTIAL DUTIES AND RESPONSIBILITIES :

The following duties and responsibilities are typical of those performed in this classification.

• Performs specialized technical duties involving financial aid advising, packages, and complex eligibility determinations; serves as a technical resource to other employees regarding financial aid eligibility; interprets and applies federal and state regulations related to financial aid-related regulations, administrative policies, and operational procedures.
• Assists students in the application process for financial aid by providing information and answering questions regarding financial aid, helps complete appropriate and required forms, provides advice on rights and responsibilities concerning financial aid, and provides information regarding the status of financial aid applications in person, via email, telephone or other electronic means.
• Analyzes complex application documents required to determine financial aid eligibility by reviewing, identifying, and resolving discrepancies between financial aid applications, federal tax returns, and database matches; initiates requests for supporting documents to resolve conflicting information.
• Interfaces with other external agencies to verify eligibility by exchanging information using various databases and software systems; verifies dual enrollment; determines the validity of foreign, homeschool, and online high school diplomas and refers students to evaluation agencies as needed; determines appropriate financial aid eligibility for students in special circumstances.
• Packages financial aid awards in accordance with standard need analysis criteria and federal and state eligibility regulations and current policies / procedures; processes awarding of funds to students following state and federal rules and regulations, including special financial aid programs which may include grants, scholarships or loans.
• Monitors and evaluates student academic records to determine if a student is meeting financial aid satisfactory academic progress standards to maintain eligibility; monitors and manages subsequent Free Application for Federal Student Aid (FAFSA) applications; identifies conflicts and notifies students of documents required for resolution.?
• Acts as a liaison to other appropriate District department(s) and outside agencies to provide technical assistance on the financial aid application process, regulations, and current policies / procedures.
• Conducts and coordinates financial aid workshops for students, parents, employees, outside groups, and high schools.
• Participates in day-to-day office operations and recommends office procedures and technical improvements to streamline financial aid application processing.
• Searches databases and record systems, gathers, compiles, and reports financial aid information; prepares complex and detailed reports, correspondence, and other documents to summarize data on financial aid recipients, awards, and disbursements; maintains specialized information and complex interrelated files in filing systems.
• Organizes, plans, and develops timelines and priorities to meet deadlines.
• Maintains confidentiality of records and complies with the Family Educational Rights and Privacy Act (FERPA) regulations and protecting the privacy of student records.
• May provide work direction to lower-level employees, temporary employees, and / or student workers.
• Performs other related duties as assigned.

Minimum Qualifications

MINIMUM QUALIFICATIONS :

Education and Experience

Associate's degree or equivalent from an accredited college or university.

Four (4) years of experience determining applicant eligibility for financial assistance programs in an academic setting.

Licenses / Certifications / Other Requirements

None.

Knowledge of :

Ability to :

PHYSICAL AND MENTAL STANDARDS :

The following physical and mental standards are identified as necessary to perform the essential duties and responsibilities. However, reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position.

ENVIRONMENTAL CONDITIONS :

Work is primarily performed in a standard office environment.

Additional Information

Salary

The Financial Aid Advisor classification salary range is R-36.

Starting salary : Step 1 $5,696.05 to Step 3 $6,279.89 per month, based on training and experience.

Salary range : Step 1 $5,696.05 to Step 6 $7,269.76 per month (plus longevity where applicable)

Application Process

This position requires the following documents to be attached to your online application in order to be considered :

Please note : All required documentation must be attached to the online application by the applicant. Additional documents not requested in the announcement will not be reviewed.

Applications will be accepted until the position is filled. First review : April 1, 2025. Applications with incomplete information (i.e. statements such as see resume) or missing documents will not be reviewed.

Position Funding

The district reserves the right to extend, withdraw, and / or reopen this position at any time.

Visas

The District does not sponsor Visas.

Commitment to Diversity and Equal Employment Opportunity Employer

GCCD is committed to employing administrators, faculty, and staff members who are dedicated to student success. GCCD recognizes that diversity in the academic environment fosters cultural awareness, promotes mutual understanding and respect, and provides suitable role models for all students.

GCCD is committed to hiring processes that support equal opportunity, diversity, and provide equitable consideration for all candidates as required in federal and state law. To find out more about GCCD, please visit our website at glendale.edu.

Accommodations

If accommodations are needed for the application process in compliance with the Americans with Disabilities Act, please contact the Office of Human Resources.

Thank you for your interest in employment opportunities with Glendale Community College

Robust and comprehensive health and welfare package for eligible employees, which may include :

Basic life insurance,

Supplemental life insurance,

Various optional insurance plans (short term disability, accident, critical care, and hospital),

Flexible spending account,

Defined-benefit retirement plan participation through CalPERS or CalSTRS,

Optional 403(b) and 457 retirement plans,

Paid sick leave,

Paid vacation (classified staff and administrators), and

Paid District holidays

Note : Substitutes, Professional Experts and Police Cadets are temporary positions and are not eligible for District benefits.

For information on GCCD's benefits package, please visit Administrative Services, Fiscal Services.

I have attached my transcripts showing the required degree(s). Note : Foreign transcripts and degrees require official certification of equivalency to U.S. transcripts and degrees by a certified U.S. review service at the time of application. If you have not attached your transcripts, please return to your application.

I understand that my application will be considered incomplete if any required sections of the application are not completed and / or if any documents that are required are not attached to my online application by the first review date.

I have provided current contact information for a minimum of three (3) professional references including at least one (1) supervisor.

I have completed all sections of the application including professional references. (Statements such as see resume will not be acceptable.)

I have attached my resume. If you have not, please return to your application and attach your resume.

Required Question

Salary : $5,696 - $6,280