Property Manager I

Glendale Communities is a local multi-family property management company based in WNY that develops, acquires, invests in, and manages a wide range of multifamily properties.  Our mission is to provide first-rate resident living experience and a people-first work environment for our team members.  Glendale's professional staff is committed to providing the highest quality management services and housing options with over 4,000 apartments in great locations throughout WNY, Rochester and the Southeast.    

Property Manager 

Job Summary: 

As the Property Manager, the responsibilities are extensive and varied, however, you will primarily be accountable for the overall management of residential properties on behalf of the ownership and to the satisfaction of the tenant base. The principal challenge in the position is to manage the properties with efficient and cost-effective measures while exceeding tenant’s expectations.

In this role, you will have the opportunity to make a significant impact on the business while advancing your career. We are looking for a leader who can juggle multiple competing priorities, react, and recalibrate quickly without missing a beat as situations evolve. If this sounds like you, we encourage you to apply!

Supervisory Responsibilities: 

• Coordinates the activities of staff and contract employees. 

• Provides constructive and timely performance evaluations of staff. 

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Duties/Responsibilities: 

• Manages and supervises the administration, improvement, maintenance, and general operations of residential properties. 

• Designs, schedules, and coordinates general upkeep, major repairs, remodeling, or construction projects of the property. 

• Collects fees, including those for monthly assessments, rentals, deposits, insurance, taxes, or other operating expenses. 

• Determine whether repairs and/or maintenance are needed based on regular inspections of the grounds, facilities, and equipment. 

• Shows properties, explains terms of occupancy, and provides information about the community to prospective tenants. 

• Devises and implements marketing plans for vacant spaces. 

• Maintains property records including sales, rental or usage activity; maintenance and operating costs; special permits issued; and property availability. 

• Describes and imposes guidelines, rules, and regulations to tenants, visitors, and the community. 

• Attract residents by advertising vacancies, work with existing residents and local businesses to obtain referrals, explain advantages of location and services, show apartment units. 

• Create leases for residents and perform necessary paperwork to move a resident in. 

• Work with the corporate office to achieve budget goals for both income and expenses.  

• Prepare weekly and monthly reports by collecting, analyzing, and summarizing data and trends. 

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Required Skills/Abilities: 

• Excellent verbal and written communication skills. 

• Excellent interpersonal and customer service skills. 

• Strong supervisory and leadership skills, with ability to train others. 

• Basic understanding of the materials, methods, and tools used to construct and repair buildings and infrastructure of properties. 

• Understanding of laws, guidelines, and best practices of property management. 

• Proficient with Microsoft Office Suite or related software.  

• Valid driver's license, clean driving record and personal vehicle required. 

• Motivation for sales and ability to meet sales goals. 

• Computer literate, ability to comprehend financial data. 

• Ability to work both independently and with a team. 

• Customer service oriented. 

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Education and Experience: 

Experience in property management, leasing or real estate industry preferred; or

Five (5) years minimum in comparable professional role, legal, customer service, administrative, accounting, sales, with one (1) year minimum supervisory/management experience. 

Computer proficiency, specifically in Office 365, Excel (advanced level preferred, able to navigate web-based platforms and programs. 

Highschool diploma or GED required.

Benefits:

• Paid Time Off
• Health, Dental & Vision Insurance
• Life Insurance
• 401(k)
• 401(k) Matching
• $2,500 annual bonus eligibility based upon agreed metrics and objectives

Physical Requirements: 

Must be able to lift up to 15 pounds at a time.

Prolonged periods sitting at a desk and working on a computer. 

Glendale Development provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Glendale Development complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.