What are the responsibilities and job description for the Part-Time Retirement Community Receptionist position at Glenmeadow, Inc?
About the Role:
This position is responsible for contributing to the management of the front desk operations, ensuring that all visitors are greeted warmly and directed appropriately. The Receptionist will handle incoming calls, schedule appointments, and maintain an organized filing system to support the administrative functions of the organization. Additionally, this role involves coordinating communication between various departments and assisting with basic administrative tasks to enhance overall efficiency. Ultimately, the Receptionist contributes to a positive and professional environment that reflects the company's commitment to quality service and customer satisfaction.
Preferred Qualifications:
- Previous experience in a receptionist or customer service role.
- Knowledge of the senior living industry/experience working with older adults.
- Ability to multitask and prioritize effectively in a fast-paced environment.
Responsibilities:
- Greet and assist visitors, ensuring a welcoming atmosphere.
- Answer and direct incoming phone calls to the appropriate personnel.
- Manage appointment scheduling and maintain the office calendar.
- Perform general administrative tasks, including filing, data entry, and document preparation.
- Coordinate communication between departments and assist with customer inquiries.
Skills:
Proficiency in Microsoft Office allows the candidate to create documents, manage spreadsheets, and communicate effectively via email. Organizational skills are crucial for maintaining an orderly front desk and ensuring that all tasks are completed efficiently. Basic computer literacy enables the Receptionist to navigate various software and office equipment, such as copy machines and telephones, with ease. Additionally, strong customer service skills are vital for fostering positive interactions with clients and colleagues, ultimately enhancing the company's reputation.
24 hours/week – Schedule is every Thursday and Friday, 8am – 4pm, and every other Saturday and Sunday, 8am – 4pm.