What are the responsibilities and job description for the Wealth Administrator position at Glenmede Trust Co?
Empowering Financial Futures.
For more than 65 years, Glenmede’s independent ownership, innovation and unwavering commitment to our clients have made us a trusted partner for private wealth, endowment & foundation, and investment management clients.
Our people are invaluable. Through a team-oriented environment, your knowledge, expertise and varied backgrounds contribute to thoughtful innovation. Our culture fosters opportunities for continuous career growth and development in all areas of the organization. Working at Glenmede, you will experience the infrastructure and resources of a large firm combined with the client and employee focus of an independently owned boutique.
Private Wealth: Empowering the confident pursuit of purpose, passions and legacy through integrated wealth management.
To us, wealth is not static or one-dimensional. The complexities of wealth management require an integrated approach to helping clients understand how the dimensions of wealth interconnect, see the possibilities in every move and work with a multifaceted strategic plan to reach a defined goal. This is how we go beyond the numbers to create meaningful impact, delivered in a personal, collaborative manner by our team of specialists.
OVERVIEW:
The Wealth Administrator is part of an interdisciplinary private client wealth management team responsible for delivering a goals-based wealth management experience through proactive, effective administration, and overall excellence in client experience. This position will provide day-to-day client and account management for designated relationships. The scope of responsibilities includes relationship management, account and wealth administration, transaction management and other functions as required to ensure excellent relationships with clients and business partners, and success with firm-wide initiatives.
RESPONSIBILITIES:
Fiduciary and Account Administration. Provide daily and ongoing administration of designated accounts ensuring that fiduciary standards and policies are observed at all times. This includes formal administrative reviews, transaction management and/or execution, overdraft and tax lot management and management of client/account documentation. Oversee and coordinate with internal partners to ensure timely opening and closing of accounts.
Relationship Management and Client Service. Manage designated accounts and work closely with the broader relationship team to ensure seamless service delivery. Support senior officers in managing relationships by providing wealth administration and integrated, appropriate and thoughtfully innovative wealth management advice. Coordinate with Relationship Manager in preparation for client meetings, including pre-call, review of meeting materials and execution of post-meeting follow up. Be responsible for overall client satisfaction through timely delivery of services and regular and effective communication with clients and intermediaries.
Wealth Advisory. Exhibit strong knowledge of relevant aspects of wealth advisory for all account types and provide client-appropriate advice, with guidance from senior officers where appropriate. Prepare and maintain client deliverables in collaboration with Wealth Planning, Portfolio Management, Tax and other team members, including administrative synopsis information. Analyze and interpret relevant legal documents including wills, trusts, agreements, and entity documents.
Team Development. Collaborate with colleagues and associates across the firm to enhance best practices, engage appropriate resources and foster strong team dynamics. Supervise administrative staff and associates and monitor and review staff performance with manager. Provide career guidance and identify training needs.
Business Development and Growth. Participate in growth initiatives and cultivate your professional network. Develop referrals; expand existing relationships, cultivate new business from clients, intermediaries and your personal network.
Firm Building. Active engagement in department-specific and firm-wide initiatives to deepen understanding of multidisciplinary wealth management practice areas. Establish effective working relationships with colleagues and peers across the firm. As part of an integrated wealth management team, hold a basic understanding of asset classes, allocation, risk and Prudent Investor standards, as well as Glenmede’s investment philosophy and process, with the ability to effectively communicate relevant basic principles to clients. Perform other duties as required by the position.
REQUIRED QUALIFICATIONS:
- Bachelor’s degree required.
- 5 years of experience in financial services, preferably in a fiduciary operating environment or in wealth management, law or accounting firm.
PREFERRED QUALIFICATIONS:
- Professional designations such as CPA, CTFA or CFP are a plus.
- Team player with demonstrated client service orientation who can organize work, prioritize appropriately, manage multiple workstreams and appreciates working in a dynamic environment.
- Curiosity and a willingness to learn, and persistence when faced with challenges.
- Proactive, critical thinker who can work independently.
- Strong research and communication skills.
- Excellent communicator, able to explain complex topics effectively, both orally and in writing, with clients, intermediaries, and colleagues across the organization.
- Demonstrates discretion and ability to handle confidential information. Experience working with high-net-worth clients and/or supporting a luxury brand experience, a plus.
- Demonstrates agility and proficiency with technology. Working knowledge of Microsoft Office with strong proficiency in Excel. Experience with eMoney, DocuSign and Salesforce preferred.
- Strong attention to detail, especially with financial calculations and administrative requirements.
Headquartered in Philadelphia, PA, Glenmede has 9 office locations in the US. For further information, please visit http://www.glenmede.com.
Our Benefits Overview:
- Competitive health and welfare benefits, including company HSA contributions
- Numerous voluntary benefit choices available
- Superior 401k match
- Tuition reimbursement
- Company subsidized commuter benefits
- Generous paid time off, including parental leave
- Plus more!
Glenmede is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Glenmede is committed to the principle of equal employment opportunity for all employees and applicants and to providing employees with a work environment free of discrimination, retaliation, and harassment. All employment decisions, including hiring decisions, at Glenmede are based on business needs, job requirements and individual qualifications in full compliance with all local, state and federal laws prohibiting discrimination on the basis of any status protected by the laws or regulations in the locations where we operate. Glenmede will not tolerate discrimination or harassment based on any of these characteristics. https://www.glenmede.com/equal-opportunity-employer/
** We are not seeking agency assistance with this role. No agencies, third parties, or phone calls, please. Glenmede is not accepting unsolicited resumes from search firms. All resumes submitted by search firms to any employee at Glenmede via-email, the Internet, or directly without a valid written search agreement will be deemed the sole property of Glenmede, and no fee will be paid in the event the candidate is hired by Glenmede.
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