What are the responsibilities and job description for the Customer Service Agent position at Glenn Bartlett - State Farm Agency?
Job Description
As a Licensed Customer Service Representative, you will establish customer relationships and follow up with customers as needed. You will provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
You will use a customer-focused, needs-based review process to educate customers about insurance options and maintain a strong work ethic with a total commitment to success each day.
