What are the responsibilities and job description for the Licensed Insurance Customer Service position at Glenn Bartlett - State Farm Agency?
A successful career opportunity is available for a licensed professional to join the team of a State Farm agent as a Customer Service Representative. The ideal candidate will possess an active Property and Casualty license and be eager to help grow the business through value-based conversations and exceptional customer experiences.
Responsibilities
- Establish and maintain strong customer relationships, following up as needed to ensure satisfaction.
- Provide prompt, accurate, and friendly customer service, addressing inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claims submissions, and billing clarification.
- Utilize a customer-focused review process to educate customers on insurance options and provide personalized solutions.
- Maintain a strong work ethic and commitment to success in a fast-paced environment.
Benefits
- Competitive base pay plus bonus structure.
- Paid Time Off (vacation and personal/sick days).
- Opportunities for growth and advancement within the agency.
Requirements
- Active Property & Casualty license.
- Life and Health license.
- Excellent interpersonal, communication, and organizational skills.
- People-oriented and self-motivated individual with a proactive approach to problem-solving.
- Dedicated to providing exceptional customer service and able to learn computer functions.
- Pride in accuracy and timeliness in completing tasks.
- Ability to work effectively in a team environment and multitask.
- Selected candidate must remain current in product changes, licensing, technical developments, and continuing education.
