Lead Medical Secretary II

The Impact You Can Make

Team Impact

This person is responsible to work alongside the Office Manager to assist in the day to day functioning of the office with a focus on coordination of the medical secretary staff. In addition, for those offices without a lead clinical resource, this position will assist the manager in the daily operational job tasks from that area.

The Glens Falls Hospital Impact

Mission

Our Mission is to improve the health of people in our region by providing access to exceptional, affordable, and patient-centered care every day and in every setting.

How You Will Fulfill Your Potential

Responsibilities

• Responsible for the coordination and scheduling of the Medical Secretary staff in the office ensuring the office is staffed for all open hours.
• Assist in staff problem solving including local patient complaints as per the patient complaint protocols.
• Acts as the on-site leader in the absence of the Manager, making on the spot decisions as needed while forwarding those with higher levels of approval to the Manager

Education/Accredited Programs

• Associates degree preferred – in the absence of an associate’s degree, High School diploma with 2 years medical practice experience will be considered.
• A minimum of 2 years’ experience in a medical practice environment with exposure to all aspects of the role
• Supervisory experience preferred

Licenses/Certifications/Registrations

• Valid driver’s license
• BLS

Skills/Abilities

• Ability to use a computer and business software i.e. MS Word, MS Excel including EMR
• Proficiency with medical terminology
• Ability to effectively communicate routine and sensitive information
• Respond to questions from staff, providers, p[patients
• Ability to apply common sense understanding to carry out instructions and solve problems as they relate to responsibilities
• Demonstrates leadership and delegations skills

Communities We Serve

Located in the foothills of the beautiful Adirondack mountains, Glens Falls is conveniently located a short drive away from the capital region and Lake George. Work at the top of your profession and jumpstart your next career here at Glens Falls Hospital!

All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.

Salary Range
The expected base rate for this Glens Falls, New York, United States-based position is $18.00 to $25.00 per hour. Exact rate is determined on a case-by-case basis commensurate with experience level, as well as education and certifications pertaining to each position which may be above the listed job requirements.

Benefits
Glens Falls Hospital is committed to providing our people with valuable and competitive benefits offerings, as it is a core part of providing a strong overall employee experience. A summary of these offerings, which are available to active, full-time and part-time employees who work at least 30 hours per week, can be found here.