Admissions Assistant Acute

ESSENTIAL FUNCTIONS:

• Greet and search new patients and those transporting patients upon arrival.
• Responsible for clerical duties such as managing paperwork, handling data entry, engaging with

insurance companies over claims, and answering phones.

• Complete the paperwork necessary to admit the patient to the assigned program and explain forms

prior to patient signing, notify the clinical lead of the patient’s arrival, and escort the patient and
documentation to the appropriate location within the facility.

• Efficient and accurate completion of the admission process of patients and the timely distribution of

the paperwork necessary to notify staff of the arrival/transfer of each patient.

• Ensure all required patient information is received and processed and necessary appointments are

made with the proper behavioral or medical health personnel.

• Demonstrate a positive, empathetic, and professional attitude toward customers always.
• When a patient’s needs are not met, acknowledge and work to resolve complaints. Recognize that

patient safety is a top priority.

• Demonstrate a sense of urgency related to the importance of patient safety and provide excellent

customer service.

• Ensure the well-being of patients and provide a positive, supportive, and structured environment.
• Responsible for conducting safety checks and ensuring that supervision is conducted at 15-minute

intervals, as noted in special precautions, or in accordance with individualized supervision guidelines as
needed.

• Document timely, accurate, and appropriate clinical information in patients’ medical records and

inpatient registration or other technology systems.

• Assist in providing a safe, secure, clean and, comfortable environment for patients, significant others

and, staff.

• Interact routinely with patients, observe behaviors, and communicate significant observations to

admissions staff.

• May obtain patient's vital signs, height, and weight as assigned and document in the patient record.

OTHER FUNCTIONS:

• Perform other functions and tasks as assigned.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• Bachelor’s degree is preferred; Social Services field is a plus.
• One or more years’ experience in healthcare preferred.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• CPR and de-escalation/restraint certification required (training available upon hire and offered by

facility).

• First aid may be required based on state or facility.