Housekeeping and Laundry Supervisor

$1,000 Sign-on Bonus.

The position of Housekeeping and Laundry Services Supervisor at Glenwood Village Care Center involves overseeing and directing all aspects of housekeeping and laundry services to ensure exceptional cleanliness throughout the facility. This supervisor will be in charge of staff schedules, include planning, organizing, and evaluating cleaning schedules, maintaining high standards of cleanliness in resident rooms and common areas, and providing excellent customer service to residents and their families. The role also entails collaborating with other departments, managing supplies, ensuring compliance with safety and infection control protocols, and participating in emergency preparedness activities. Overall, the position requires strong leadership, organizational skills, a commitment to high standards of cleanliness and resident care, and effective communication with staff and stakeholders.

Job Responsibilities:

1. Lead the planning, organization, development, evaluation, and effective direction of housekeeping and laundry services to maintain impeccable cleanliness in common areas, resident rooms, and throughout the community. Assist with resident needs and participate in mealtime cleaning and service.
2. Work extensively throughout the facility, maintaining frequent interaction with staff, residents, families, and visitors. Provide guidance to housekeeping and laundry staff, emphasizing exceptional customer service and positive interactions with residents, families, volunteers, and colleagues.
3. Take pride in ensuring the cleanliness of the building and resident rooms, setting high standards for housekeeping and laundry staff and service delivery to residents and guests.
4. Under general supervision, perform various tasks including ordering supplies and organizing cleaning schedules for the building.
5. Deliver prompt and excellent customer service to residents.
6. Maintain an organized and proactive cleaning schedule.
7. Collaborate with contractors as needed to maintain the building and grounds in good repair.
8. Coordinate closely with the Maintenance and Kitchen Director to uphold cleanliness standards for the building and flooring.
9. Be available on-call and flexible to respond promptly to building needs.
10. Foster effective communication and collaboration across departments to ensure all resident needs are met.
11. Perform job duties with a focus on environmental care.
12. Maintain a clean environment for residents and adhere strictly to infection control practices. Recognize and report safety hazards or incidents promptly.
13. Promote a safe work environment by recognizing and mitigating potential risks.
14. Complete maintenance service requests for equipment repairs, ensuring thorough documentation.
15. Implement principles of proper body mechanics when lifting and moving objects.
16. Use transfer techniques that align with proper body mechanics.
17. Participate in disaster planning drills while on duty.
18. Maintain composure in challenging situations.
19. Remain vigilant and utilize safety devices appropriately.
20. Acquire knowledge and readiness to respond in emergency situations.
21. Adhere to fire safety and accident prevention procedures.
22. Follow all policies and procedures of Glenwood Village Care Center, including attending orientations and education programs, understanding department procedures, and complying with regulations such as those for vulnerable adult abuse prevention and HIPAA privacy rules.
23. Demonstrate dependable professional habits, including punctuality, reporting absences as per policy, and handling staff matters with confidentiality. Maintain personal hygiene and adhere to uniform policies.