What are the responsibilities and job description for the Senior Client Solutions Associate - New York position at GLG?
GLG is seeking Senior Associates for our Client Solutions team who have a strong interest in excelling at best-in-class client service in a performance-driven, merit-based, and team-oriented environment.
Our Client Solutions team is the engine driving GLG - the World's Insight Network. Senior Associates work directly with our clients - professionals at the world's top corporations, investment firms, management consultancies, and non-profits - connecting them with the right experts so they can act with the confidence to make great professional decisions.
Specific responsibilities include (but are not limited to) :
- Daily engagement with clients on a broad range of custom solutions including phone consultations, surveys and in-depth projects, events and teleconferences to creatively support the client and their business needs.
- Running end to end project management of custom solutions for clients including but not limited to project scoping, project set-up, client and expert engagement, recruiting of new experts, vetting and highlighting experts, project follow up and compliance.
- Full-cycle recruiting - sourcing leads, performing various types of outreach, and pitching GLG's business model to bring new experts into the network on specific client requests.
- Maintaining accountability and responsibility for client projects and the overall client experience.
- Collaborating with colleagues and other internal stakeholders to deliver on research needs to maximize commercial outcomes, grow revenue and ensure retention of existing accounts.
- Adhering to and upholding GLG's compliance standards and company values to protect the integrity of client engagements.
As a Senior Associate, you will have the opportunity to :
An ideal candidate will have the following :
Client service, project execution / management, or networking; and / or business development, relationship management, etc.
What We Offer
The base salary for this role is $70,000. This role is eligible for an uncapped performance-based incentive compensation.
Benefits : All U.S. GLGers also have access to benefits such as :
Compensation : GLG is committed to fair and equitable compensation practices. Actual compensation is based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. Certain roles may also be eligible for incentive compensation.
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About GLG / Gerson Lehrman Group
GLG is the world's insight network. Our clients rely on GLG's global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day).
We serve thousands of the world's best businesses, from Fortune 500 corporations to leading technology companies to professional services firms and financial institutions. We connect our clients to the world's largest and most varied source of first-hand expertise, including executives, scientists, academics, former public-sector leaders, and the foremost subject matter specialists.
GLG's industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company's culture.
To learn more, visit www.GLGinsights.com.
Gerson Lehrman Group, Inc. ("GLG") is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.
Salary : $70,000