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UI/UX Designer

GlideFast Consulting
Waltham, MA Full Time
POSTED ON 2/8/2025
AVAILABLE BEFORE 3/9/2025
Description

As a UI/UX Designer with GlideFast Consulting, you will design user interfaces and user experiences for our customers. The UI/UX Designer provides positive user experiences in ServiceNow by designing experiences that engage users and meet business requirements. The UI/UX Designer will be responsible for projects from conceptualization all the way through to delivery. This includes translating business requirements into wireframes, final prototype mock-ups and design sign-off of implemented solutions

Responsibilities

  • Design and prototype experiences that engage users and meet business requirements * Lead design aspect of projects from conceptualization through delivery * Designs wireframes, mockups and prototypes * Craft creative, modern designs, ensuring that content meets brand standards and targets the intended audience * Construct style guides to create consistent experiences across an implementation. * Work with UI/UX Center of Excellence to design reusable components to be used across implementations. * Design with accessibility in mind, while ensuring optimal performance on a variety of experiences * Apply user-centered design principles to improve the workflow, expand the functionality and enhance experiences * Gather requirements from users and stakeholders, understand pain points, create sample user personas and document user journeys to improve experience. * Enhance organization’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments * Deliver measurable results within the appropriate timeline resulting in positive customer feedback
  • Build on current knowledge by learning new modules and broadening skillset * Maintain current certifications, keep up to date on all Delta releases * Support sales of software and services through demonstrations, proofs of concept, and customer presentations * Support the development and growth of the services delivered by GlideFast

Qualifications

  • 3 years as a UX/UI designer * Gather and evaluate user requirements * Identify and troubleshoot UX problems * Work within brand guidelines while developing creative solutions * Deep understanding of UX principles - able to back up design solutions with sound reasoning * Working with developers to ensure product quality * Wireframing/designing tools - Figma, Adobe XD * Conduct layout adjustments based on feedback * Familiarity with ServiceNow or enterprise level software preferred * Understanding of CSS and HTML preferred
  • Self-motivated, disciplined professional able to function as a true business leader with a record of accomplishment in managing multiple complex tasks * Uphold excellent time management and organizational skills with an aptitude toward creative problem-solving * High proficiency with English language: written, reporting, verbal/oral communication skills; must be an effective presenter * Excellent communication skills required- verbally with customers and all levels of the business, as well as written with technical assessments and project-related reports * Presentation of concepts, wireframes and journey maps to stakeholders * Proven troubleshooting skills * Continue learning service delivery solutions, technologies, and methodologies * Maintain professionalism and an uninterrupted work environment during all client meetings and interactions * Work independently with customers * Remain innovative, creative, and self-directed * Be a great leader and team player with a record of accomplishment in managing multiple complex tasks * Be amenable to critique and discussion

Certifications / Education

  • Bachelor's degree in Computer Science, Information Systems or related equivalent work experience preferred * Maintain an active government security clearance if applicable

The starting pay range for this role is $65,000.00 - $95,000.00. Actual compensation will depend on a number of factors, including actual work location, relevant experience (internal or external), technical skills, and other qualifications.

Salary : $65,000 - $95,000

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