What are the responsibilities and job description for the Client Account Representative position at GLM Management?
About Us: We are a premier consulting and customer acquisition firm based in Braintree, dedicated to fostering strong relationships between top-tier brands and their customers. Our innovative approach to enhancing brand awareness and driving customer engagement has positioned us as leaders in the industry. As we expand our operations, we’re seeking an enthusiastic and driven Client Account Representative to join our team and help deliver exceptional results for our clients.
Position Overview: As a Client Account Representative, you’ll be a key player in connecting our clients with their target audience, ensuring a seamless and rewarding customer experience. Your role will involve engaging with customers, understanding their needs, and providing tailored solutions. Whether you’re a seasoned professional or just starting out, this role offers a fantastic opportunity to develop your skills, contribute to exciting projects, and grow alongside a supportive team.
Key Responsibilities:
- Deliver engaging presentations and product demonstrations to showcase client offerings.
- Actively listen to customer needs and provide personalized recommendations.
- Stay informed about client products, promotions, and updates through regular training sessions.
- Address customer inquiries, overcome challenges, and close sales with confidence.
- Maintain accurate records of customer interactions, sales, and feedback using our systems.
- Collaborate with team members to identify opportunities for process improvements and share best practices.
- Follow up with customers to gather insights, address concerns, and ensure satisfaction.
Preferred Skills & Qualifications:
- Previous experience in customer service, sales, retail, or hospitality is a plus, but not required—we’ll provide full training.
- Excellent communication skills with a friendly and professional demeanor.
- Comfortable learning and using sales technology and tools.
- Results-driven and motivated to achieve and exceed goals.
- Confident in addressing customer questions and providing effective solutions.
- Basic understanding of sales principles is helpful but not mandatory.
- Flexible availability, including evenings and weekends, as needed.
- Reliable transportation to commute daily to our Braintree location.
Why Join Our Team?
- Comprehensive training and ongoing development to support your success.
- A fun, energetic, and collaborative team environment.
- Opportunities to represent well-established and reputable brands.
- Performance-based incentives to reward your hard work.
If you’re excited about creating exceptional customer experiences and looking to grow your career in a dynamic and supportive environment, we want to hear from you! Apply today to become a Client Account Representative and help us make a lasting impact for our clients and their customers.
Job Type: Full-time
Pay: $51,512.00 - $53,209.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evenings as needed
- Monday to Friday
Work Location: In person
Salary : $51,512 - $53,209
