Customer Support Associate

GLM Management is a revolutionary communications and client relations firm that is changing the way businesses connect with their consumers. We are currently looking for a Customer Support Associate to join our first-rate team! It takes open-mindedness and some grit to work at GLM Management. We encourage our team members to be themselves. Through our differences, we are stronger, creating an unstoppable team that can accomplish anything. If you are looking for a challenging business opportunity and want to be part of a diverse team - our Customer Support Associate role might be the right fit for you!

Our mission is to guide our Customer Support Associate in building long-lasting relationships with our renowned clients, developing key fundamentals in business operations, and transforming their skill sets into effective leadership qualities. We understand that our interns won’t be industry experts to start, but we expect them to make up for that by having the disposition to learn and use their business class knowledge to contribute to the team! We are looking for energetic, driven, and detail-oriented individuals with a passion for communications, business, leadership, client relations & sales.

What does a Customer Support Associate do?

• Train alongside senior business representatives cross-functionally in Marketing, Sales, Management, and Consulting
• Act as a direct liaison between our clients and their consumers and open lines of communication
• Develop product knowledge on our client’s marketing campaigns, products, services, and sale promotions
• Collaborate with fellow business professionals, representatives, trainees, and interns on effective marketing approaches and sales techniques
• Attend all conference meetings and training sessions to enhance further leadership skills utilized in business management and consulting
• Build rapport with potential clients through positive engagement and representation
• Answer any questions our consumers may have regarding our client’s products and services professionally
• Take greater responsibility as time progresses throughout the internship

What does it take to be a Customer Support Associate?

• At least 1-2 years of experience working in Marketing, Sales, Management, Consulting, or other business-related fields preferred
• Bachelor’s Degree (or in progress) in Business Administration, Management, Marketing, or other related fields preferred
• Adaptable to working in fast-paced environments
• Flexible working both independently and collaboratively in a team setting
• Positive, ambitious, and competitive demeanor
• Student mentality and looking to grow leadership qualities
• Solution-oriented and takes the initiative to problem-solve challenges
• Team-spirited and a natural communicator in social settings

Job Type: Full-time

Pay: $750.00 - $1,150.00 per week

Benefits:

• 401(k)
• Professional development assistance

Shift:

• 8 hour shift
• Day shift

Ability to Commute:

• Braintree, MA (Required)

Work Location: In person

Salary : $750 - $1,150