What are the responsibilities and job description for the Operations SME position at Global Alliant Inc?
Call Center Subject Matter Expert
Richmond, VA
Expertise in call center management, workforce management, quality assurance and training, emergency dispatch, and field operations.
Strong written communication skills and expertise in various software applications used to develop content for various audiences and purposes.
Global Alliant, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply.
