What are the responsibilities and job description for the Technical Writer position at Global Alliant Inc?
Technical Writer - Senior
Estimated Duration: One year
Work Hours (i.e., 9 to 5 with a one-hour lunch): 9:00 am to 5:30 pm.
Laurel, MD 20707.
Special Instructions: Interviews will be performed in person.
Security Requirements: Selected personnel shall pass background check
The consultants will engage with Customer Service leadership, project managers, training specialists, subject matter experts (SMEs), and end-users to gather accurate information and ensure documentation reflects processes and procedures accurately. They will create clear, comprehensive, and user-friendly documentation/media, including:
• User manuals and operational guides (e.g., user guides, quick reference guides)
• Training materials (e.g., brochures, presentations)
• Standard Operating Procedures (SOPs) for maintenance and troubleshooting
• Instructional Videos
The consultants will be expected to leverage industry best practices in technical writing and use documentation and video production tools to produce high-quality, professional documentation/media tailored to the organization’s needs.
Education:
Bachelor’s degree in English, Communication, Business Management, or a related field
General Experience:
Six (6) years of senior-level experience. Ten years of relevant experience may be substituted in lieu of a bachelor’s degree. Minimum of 6 years of experience in a technical writing position
Specialized Experience:
AP style guide experience (Preferred); SOW and RFP development experience (Preferred)
Skillset:
Technical Skills: Proficient in documentation tools and version control. Understanding of software and project development processes.
Writing Skills: Capable of clear and concise writing tailored to various audiences, with strong editing and familiarity with style guides.
If interested in applying for this position, please reach out to me at mayuri.s@globalalliantinc.com
Global Alliant, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply.
