What are the responsibilities and job description for the Sr Product Manager position at Global Business Ser. 4u?
Pleasanton, CA – 2 days onsite Local to CA
Key Responsibilities:
- Order Management experience
- Retail
- Exposure working with Retail and retail 3P tech integrations
- A Product Manager who has built full stack products
- 80% Product Manager, 20% Program Manager
- Worked with internal and external stakeholders to launch new programs
Key Responsibilities:
- Champion customer and business needs through development processes, ensuring outcomes align with strategic goals and delight end-users.
- Identify unmet customer needs and translate them into innovative features, functionality, and platform capabilities—including with third-party partners and marketplaces.
- Lead the discovery and launch of strategic integrations with external platforms (e.g., Instacart, DoorDash, Shipt, Amazon, or emerging marketplaces) to capture incremental revenue and meet customers where they shop.
- Build business cases to support fulfillment innovations and external partnerships, communicating value through clear financial and customer impact metrics.
- Translate customer needs, market trends, and competitive insights into compelling product concepts and scalable features.
- Develop and maintain intelligent product roadmaps that include both proprietary capabilities and partner-powered innovations.
- Work cross-functionally across engineering, operations, merchandising, legal, and external partners to execute on product delivery and post-launch refinement.
- Write clear, actionable user stories with testable acceptance criteria and thoughtful dependency mapping.
- Drive knowledge sharing and internal adoption of new solutions, with clear training and communication plans.
- Serve as a thought leader in the space of eCommerce fulfillment and partner-driven innovation, influencing both internal and external stakeholders.
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