Technical Writer Job at Global Channel Management, Inc. in Clovis

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day-to-day function. Organizations need to reduce training and labor costs while requiring the best talent for the job.

Qualifications

Technical Writer needs 3 years of related experience.

Technical Writer requires :

• Experience authoring technical publications for highly technical and complex products.
• Experience working with complex network products, video delivery products, and / or software for technical audiences is preferred.
• Must have experience with Structured FrameMaker (DITA).
• Experience with other tools used in this environment, including Acrobat Professional, Adobe Creative Suite, Word, Excel, DITA, SVN, JIRA is helpful.
• Must have experience collaborating with other users in a content management system.
• Experience working on a dispersed, multi-cultural team is helpful.
• Experience writing in an agile development environment is a plus.
• Degree in Computer Science, English, Technical Writing or related subject.
• Ability to learn quickly and on-the-fly.
• Write user and technical documentation for process automation products, including user guides for technical audiences, online help, Release Notes, and Product Specifications.
• Work independently on a project basis, interacting with developers, testers, project managers, support staff, and other SMEs.
• Conduct interviews with various technical subject matter experts to gather information.
• Research and translate technical information into user-oriented information for non-technical and technical audiences.
• Publish user documentation in a variety of online and printed formats.

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