What are the responsibilities and job description for the Tech Support position at Global Channel Management?
About the job Tech Support
Tech Support needs 2 years IT experience.
Tech Support requires :
Windows 11 support experience
Windows 11 Cloud base Technical Support experience a must
Associate's degree in Information Systems or a related field or equivalent years of experience is required
May be required to implement a COVID-19 vaccine mandate.
Tech Support duties :
Provides technical, operational and administrative support for IT-related End User provisoning and support
Performs manual installation of non-packaged software, which includes both purchased products and internally developed applications.
Ensures appropriate change management approvals are in place prior to deployment
Manage multiple assignments and problems in an environment of continually changing priorities while keeping end users and management informed of progress along the way.
Provides timely and effective technical support to end users, answering questions, troubleshooting problems, and providing general assistance in the use of end-user hardware and corporate-standard software.
