Director, Membership Sales & Business Development

The Global Cold Chain Alliance (GCCA) is a trade association that serves the global temperature-controlled supply chain industry, otherwise known as the “cold chain.” We represent organizations that handle, store, and transport the food we eat. We have 1,300 member organizations in 92 countries around the world. Controlled Environment Building Association (CEBA)’s mission is to represent the expert builders who specialize in the design and construction of controlled environment buildings. 

GCCA is seeking a Director, Membership and to drive global membership in warehouse, transportation categories and develop opportunities to grow dues and non-dues revenue and member engagement.

RESPONSIBILITIES

Membership & Business Development Sales

• Recruitment and sales of GCCA global Warehouse, Transportation & CEBA End User Membership Categories with a primary focus to meet/exceed annual revenue goals. 
• Development, continuous maintenance and management of GCCA global Warehouse, Transportation, and End User member category prospect lists and sales funnel through Alliance systems (ie. Salesforce, marketing platforms, digital/social media, etc.)
• Actively and regularly coordinate, maintain and conduct direct outreach (phone calls, digital communications, in-person meetings, industry events, etc.) to build business development prospect pipeline and support in-person prospect/member/sponsor meetings as needed.
• Collaborate with Membership Services, IT, Communications, Marketing and Insights and International teams to ensure successful onboarding, retention, accurate and up to date member records in databases, execution of annual dues billing cycle, membership marketing, promotional materials, directories and website listings, etc.   
• Closely collaborate with international directors to grow regional membership sales and prospects  
• Actively participate, prepare/develop materials for, and drive weekly membership business development department agendas and discussions with EVP, Membership, Business Development and Director Membership Business Development, and other staff members as necessary.    

Member Service and Financial Operations:

• Prepare, provide and review accurate and timely maintenance financial updates/reports for key dues/non-dues revenue streams for senior management, Boards, Committees and relevant stakeholders. 
• As needed, manage relations with vendors and distributors (ad sales, consultants, etc.).
• In collaboration with Accounting and Membership Services Teams, reconcile financial reports from the accounting system to the association management system and participate in preparation for annual audits.
• Participate in GCCA and CEBA membership task forces, council, committee or Board meetings as needed/requested
• Collaborate with Member Services, Meetings and International teams to ensure flawless execution of successful engagement of membership categories in GCCA events and programs
• Prepare member/sponsor call/in-person meeting agenda, background briefing materials, etc. for team members as needed.  

Other:

• Other duties assigned by the EVP, Membership & Business Development
• Global sales role, based in North America, may include duties off hours and weekends
• Travel up to 30%, including domestic US and global destinations  

QUALIFICATIONS

• Minimum of 8-10 years of experience in business development, sales, or strategic partnerships, with a proven track record within an industry association (or similar) international business sectors(highly preferred)    
• Strong background in B2B sales, partnership development, and/or membership growth within an industry association or similar environment.
• Strong leadership and management skills, with the ability to inspire, lead, and motivate teams.
• Excellent verbal and written communication skills in English (additional language proficiency is a plus, especially in key international markets).
• Exceptional presentation and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
• Proven experience in high-level negotiations and building relationships with key stakeholders (e.g., industry leaders, government bodies, supply chain partners, etc.).
• Strong project management skills, with the ability to handle multiple initiatives simultaneously in a fast-paced environment.
• Demonstrated ability to develop and execute successful business strategies to increase membership and revenue.

GCCA offers a comprehensive benefits package including health insurance, dental insurance, life insurance, and matching 401(K) contributions. GCCA headquarters are currently located at 241 18 St. South, Suite 620, Arlington VA 22202. GCCA is an EEO employer.

Interested candidates should submit a cover letter, salary requirements, and resume to rkilrain@gcca.org. No calls please.