What are the responsibilities and job description for the Crew( FOH) position at GLOBAL CONCESSIONS MASTER?
Job Details
Description
Job Overview
Crew members take care of the end-to-end ordering process, from asking customers about their orders to processing payment and preparing the requested food. For faster turnaround times, its common for crew members to work together as a team for each customer transaction and divide tasks among themselves. Task rotation happens regularly, so crew members experience several workstations.
Ideal Crew Members are generally responsible for delivering great and friendly guest experiences. They prepare products according to operational and quality standards and serve them with enthusiasm in a clean, fast-paced environment. They work as part of a team to meet our guests needs and give them a reason to come back.
Responsibilities
A Crew Member is generally the first point of contact for guests and completes a variety of duties, including the following:
- Serving customers in a timely manner
- Assisting in the training of new Crew Members
- Working within a team setting to meet sales goals during a shift
- Following the companys security and safety procedures
- Arriving for the start of their shift on time and staying until all duties are complete
Qualifications
Preferred Qualifications
- Efficient and adaptable
- Remain calm even during busy periods
- Excel at following procedures and
- Detail-oriented
- Multi-tasker
- Quick learner
- Quick thinker; able to identify & solve problems with a smile
Education
No specific education required; ideal for high school or undergraduate students.
Perks of working for this company
- Minimum essential medical insurance covered at 100% company cost. (That's right...FREE medical benefits!!!)
- MARTA card discounts
- Paid vacation
- Meal card
- Perfect attendance bonus
- Other eligible medical, dental & supplemental insurance benefits
