What are the responsibilities and job description for the Business Systems Analyst position at Global Data Solutions Inc.?
Job Details
The resource will be expected to be onsite 5 days per week initially. After some time, they may be allowed to work from home on some days.
Proficient with Excel and/or Power BI
CARDINAL is the state HRIS. This is a nice to have but not required. Training will be provided.
- Analyzes business analysis artifacts to develop and maintain business requirements and collaborate with IT development team to ensure systems are in alignment. Write stories for consumption by Scrum team.
- Maintains the OEBS product backlog to ensure a continual flow of tasks to the development team.
- Coordinates project tasks with stakeholders, team members, and other internal or external stakeholders.
- Creates test plans and test scripts, conducts user acceptance testing, documents test results, and works with information technology staff to correct identified problems.
- Develops end-user training materials and conducts training.
- Provide application(s) support to agency users. Troubleshoots data entry/application errors, isolates problems from symptoms, determines solution or alternatives, develops and implements a resolution.
- Uses data extraction tools to gather and provide data to internal and external agency data partners based on requested criteria.
- Identifies data quality issues. Identifies root causes and develops action plan(s) to make improvements. Provides end-user support such as responding to user questions, reporting system deficiencies, and working with technical staff to resolve problems.
- Addresses outstanding service requests timely and accurately.
- Monitors HR Help issues daily and provides expeditious resolutions.
- Assist with reviewing data clean-up and digital scanning work product.
- Other duties as assigned.
Education, Experience, Licensure, Certification:
Ability to successfully interact in a team environment and effectively communicate both orally and in writing across all levels of an organization. Experience with Oracle E-Business Suite is desirable. Experience working in Human Resources is a plus.
Graduation from an accredited college or university with major study in Business Administration, Information Systems, or related field. CBAP or CSPO certification is desired.
