Demo

SATCOM Network Engineer

Global Enterprise Services, LLC
Force, UT Full Time
POSTED ON 3/16/2025
AVAILABLE BEFORE 4/16/2025
 
 
 

This position supports the Defense Information Systems Agency (DISA) Enterprise SATCOM Gateway Services (ESGS), providing 24/7/365 technical and operational support to tactical customers accessing DoD Gateway facilities. Personnel shall provide support to an extremely complex IP-Based SATCOM network. Candidate will be "mission essential" and able to support rotating 12, 10, or 8hr shifts based upon the requirement and resources available.  

 
Education and Experience:  

  • High School diploma and 2-4 yrs. of relevant experience. 
  • Be able to communicate effectively and clearly both orally and in written form. 
  • Must possess DoD 8570, IAT Level II (SEC or equivalent) Certification. 
  • Minimum Secret clearance. 

Responsibilities:  

  • Perform IP network support to include configuration of switches, routers, firewalls and voice equipment. 
  • Perform IP satellite modem support to include configuration and issue of option/boot files. 
  • Work with DoD SATCOM Gateway facilities and deployed operators to troubleshoot and resolve SATCOM and IP network issues. 
  • Remotely access and de-access customers into the IP/SATCOM networks. 
  • Verify equipment is operating in the baseline configuration and react to alarms as necessary. 
  • Remotely provide global equipment configurations at DoD SATCOM Gateways utilizing the Satellite Access Authorization (SAA) and Gateway Access Authorization (GAA). 
  • Utilize ticketing applications to aid in customer problem tracking and resolution in all aspects of the network integral to our client's Baseband, IF, and RF Communications. 

Knowledge and Skills:  

  • Moderate level IP/Networking experience including hands-on configuration of routers, switches, firewalls and IP Modems. 
  • Moderate level knowledge of voice over Internet Protocol (VoIP) gateways, call managers, performance enhancing proxies (PEP), and telephony systems. 
  • Moderate understanding and experience with the operation/configuration of MILSATCOM encryption devices.  
  • Moderate understanding and experience in the implementation and delivery of DISN services (VoIP, VoSIP, VTC, NIPR, SIPR). 
  • Moderate understanding and experience with Satellite Communications (SATCOM) architecture and signal flow.  
  • Utilization of SAA/GAAs as source documentation for network configuration. 
  • Ability to manage IP over SATCOM networks using iDirect or equivalent FM-TDMA hubs. 
  • CCNA/CCNP. 

Clearance/Citizenship:  

  • Secret 
  • Must be US Citizen 

 

Travel Requirements:  

 

This position will involve less than 10% travel  

 

Location(s):  DGOC East (Scott AFB, IL) and DGOC West (Hill AFB, UT)

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