Front of House Manager

Are you passionate about creating unforgettable dining experiences and leading a team with excellence? We’re looking for a Front of House Manager to join our mission-driven restaurant team! In this role, you’ll oversee all front-of-house operations—from warmly welcoming guests to coaching and developing a high-performing service team. If you thrive in a fast-paced environment, love building community through hospitality, and are excited to be part of something bigger than just a meal, we’d love to meet you!

Job Summary

The Front of House (FOH) Manager leads all front-of-house operations, ensuring a welcoming, efficient, and guest-centered dining experience that reflects our mission of hospitality and excellence. This position oversees the host, server, and bussing teams, ensuring all staff are well-trained, engaged, and aligned with our values. The FOH Manager works closely with the kitchen and leadership teams to deliver a seamless and memorable experience for every guest.

Key Responsibilities

• Supervise, schedule, and support front-of-house team members to ensure high levels of service, professionalism, and teamwork.
• Champion a culture of warmth, service, and hospitality that aligns with the organization's values.
• Train and develop FOH staff, providing clear expectations, feedback, and coaching.
• Lead daily pre-shift meetings and ensure team readiness for service.
• Monitor dining areas to ensure cleanliness, organization, and proper ambiance.
• Address guest concerns with grace, urgency, and professionalism.
• Ensure compliance with health, safety, and food handling regulations.
• Collaborate with kitchen and back-of-house managers to ensure smooth operations.
• Manage front-of-house inventory including uniforms, menus, and service supplies.
• Assist with hiring, onboarding, and performance evaluations of FOH team members.
• Support special events and catering operations as needed.
• Perform additional duties as needed to support the ministry and its objectives.

Education and Experience

• 3 years of restaurant front-of-house experience, with 1 year in a leadership role
• Demonstrated ability to lead, train, and motivate a diverse team
• Excellent communication, conflict resolution, and organizational skills
• Strong attention to detail and a passion for hospitality
• Familiarity with POS systems and basic scheduling software
• Flexible availability, including weekends, early mornings, and holidays
• ServSafe Manager certification (or willingness to obtain within 30 days)

Skills and Abilities

• Warm, approachable leadership style grounded in service and integrity
• Ability to manage multiple priorities in a fast-paced environment
• Calm and decisive under pressure
• High level of professionalism and discretion
• Strong problem-solving and team-building skills

Commitment

All employees must demonstrate a personal commitment to the Christian faith and support for Israel, aligning with GEI's mission and values. Each team member is expected to exhibit dedication to the organization's vision and a passion for contributing to its success and impact.

Physical Requirements

While performing the duties of this job, employees will frequently be required to sit, stand, walk, bend, kneel, stoop, climb, talk and hear, both in person and by telephone; use hands repetitively to handle, feel or operate standard office equipment; reach with hands and arms; and lift up to 15 pounds occasionally, and more than 40 pounds infrequently with assistance. Specific vision abilities required by the job include close vision, distance vision and the ability to adjust focus.

This job description is intended to outline the general nature and level of work performed by individuals assigned to this position. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required. Responsibilities, duties, and skills may change or be adjusted as needed to meet the evolving needs of the ministry.

Schedule

Wednesday - Sunday 7:30 a.m. – 3:30 p.m.

Schedule may vary according to business needs.