Imbedded Security Analyst - CT

Company Overview

Global Guardianprotects and delivers employees and families from political, environmental, and bad actor threats worldwide. We are a leading provider of emergency medical and security solutions for corporations and individuals. Our 24/7 Operations Centers in Charlotte, NC, and McLean, VA, identify, monitor, and respond to threats and emergencies with on-the-ground teams in over 100 countries. Our world-class professionals have extensive intelligence community experience, military special operations, and federal law enforcement. Founded over ten years ago by a Delta Force Sergeant Major and an Army Special Forces Colonel, we are a values-based organization focusing on a camaraderie, service, and excellence culture. We have managed crises in the worst environments in the world, and we know how to act fast to provide unmatched service for our clients. Global Guardian is an investor-backed, high-growth company that offers employees growth opportunities within the organization.

Position Overview

The Imbedded Security Analyst will be responsible for client security requests, managing client data, international travel itineraries, global beacon tracking devices, worldwide intelligence monitoring, and assisting the client if under duress while traveling.

Duties and Responsibilities

Core Duties and Responsibilities:

• Build mission briefs based on client’s itinerary and required security posture
• Coordinate and direct international security team members in support of clientunder duress
• Identify and prioritize emergency situations as they develop internationally
• Communicate effectively verbally and in writing with a diverse group of people to include C-Suite executives, support staff, international security operators, international law enforcement and international operation centers
• Performfunctions such as responding to phone calls and emails, entering and updating client data, maintaining duty logs, updating and organizing company files
• Conduct regular client interface and account management related functions while delivering exceptional customer service

Other Duties and Responsibilities:

• Manage GPS-based global tracking devices and platform
• Troubleshoot and resolve possible technical issues of tracking devices and platform
• Perform all other related duties as assigned, including but not limited to,assisting with marketing efforts and the creations of intelligence products
• Provide support for aerial medical evacuations
• Respond to crisis-level events to facilitate emergency extractions and protection as needed
• Perform other dutiesas requested by the client

Qualifications

Required Qualifications:

• At least 1-2 years in a customer support/physical security environment
• Ability to manage multiple projects at a time while paying strict attention to detail
• Interest in executive protection, travel, and security services
• Excellent verbal and written communication skills to interact with large corporate clients and high net worth families and individuals
• Must possess strong problem-solving skills and ability to work independently with minimal guidance
• Strong attention to detail
• Provide security posture recommendations for travelers
• Experience in delivering client-focused solutions based on customer needs

Desired Qualifications:

• Working understanding of physical security and executive protection
• Military experience preferred, Veteran Friendly Organization
• Bachelor’s Degree in International Relations, Security Studies, Political Science, or related field
• Travel experience

Work Environment & Schedule

• This is afull-time position located in Hartford, Connecticut
• Exposure to stressful situations, such as challenging individuals or high-alert security issues 
• Exposure to sensitive and confidential information
• Regular computer usage
• Close and distance vision and ability to adjust focus 
• Frequent sitting and standing
• On occasion, perform physical activity when needed

Equal Opportunity Employer Statement

Global Guardian is an equal opportunity employer. The company's policy is to provide equal employment opportunities to all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, disabled status, or genetic information.If you need reasonable accommodation regarding the application process, do not hesitate to contact HRrecruiting@globalguardian.com.

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