What are the responsibilities and job description for the Patient Account Specialist position at Global Healthcare IT?
Position: Patient Account Specialist (Medical Collections)
Duration: Contract 3 months (3/17 to 6/07) temp to perm opportunity
Shift: Monday - Friday / 8:00 am to 5:00 pm
Rate: up to $20 an hour
Summary: Provides medical collection services for TLRA collection units. Utilizes a strong background as a medical collection specialist to successfully resolve accounts placed with TLRA for collection. This involves performing collection activities related to follow-up and account resolution and includes communication with patients, clients, reimbursement vendors, and other external entities while adhering to all client, state, and federal guidelines. Patient and client satisfaction is essential. Associates in the collection units are expected to have knowledge of the overall collection work processes for both active AR and BD inventory.
Responsibilities:
Provides effective collection services, ensuring the successful recovery of accounts in accordance with client and state guidelines as well as company's business objectives. Documents and updates patient account information in company's collection software system timely and accurate to include appropriate account status. Handles inbound patient and/or carrier calls promptly and professionally, providing assistance and resolution to account inquiries, issues, and requests. Uses collection tools effectively to ensure quality recovery services and meet or exceed established goals and work standards. Performs research and analysis of account issues and strives to resolve problems timely and accurately.
Job Types: Full-time, Contract
Pay: $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
Schedule:
- Day shift
- Morning shift
Experience:
- healthcare or collection agency environment: 3 years (Required)
- General hospital A/R accounts knowledge: 3 years (Required)
- Insurance Company claims: 3 years (Required)
- health care billing: 3 years (Required)
Ability to Commute:
- Houston, TX 77008 (Required)
Work Location: In person
Salary : $20
