Quality Assurance Specialist

Summary/Objective

The quality assurance specialist supports the QMS and conducts quality assurance audits assuring company policies and procedures are maintained and product integrity is preserved. Consults with management to resolve quality, production, and efficiency problems. Functions as an information source to various company departments when special and critical quality issues occur. Function in conjunction with manager, quality assurance services, on special department projects.

Essential Functions

• Support management to ensure that the ISO 9001 Quality Management System is suitable, adequate and effective.
• Conduct quality audits for ISO 9001 QMS.
• Confirm that audit procedures are properly carried out and assigned work schedules are maintained.
• Determine overall product quality and distribution by conducting and evaluating various processes and tests.
• Support management in resolving major quality problems at production facilities, warehouses, and otherareas as required.
• Evaluate and take corrective action when necessary with regard to nonconformance or process interruptions.
• Confirm policies, procedures, and work instructions are being reviewed and maintained.
• Identify gaps or improvements in the QMS.
• Consult with management and personnel on better operational procedures to improve overall efficiency and product yields.
• Function as an information source for other departments when critical quality issues arise.
• Assist in development of special department projects and work in conjunction with manager, quality assurance services.
• Responsibility of QMS training and preparing new employees for the quality department.
• Reports to Quality Assurance Manager.

Competencies

• Performance Management.
• Technical Capacity.
• Discretion.
• Problem Solving/Analysis.
• Decision Making.
• Communication Proficiency.
• Collaboration Skills.

Supervisory Responsibility

This position has no direct supervisory responsibilities but does serve as a coach and mentor for other positions in the department.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully

perform the essential functions of this position. Reasonable accommodations may be made to enable individuals

with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee

frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally

required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.

The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position

include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.

This job description in no way states or implies that these are the only duties to be performed by the employee(s)

incumbent in this position. Employees will be required to follow any other job-related instructions and to perform

any other job-related duties requested by any person authorized to give instructions or assignments.

All duties and responsibilities are essential functions and requirements and are subject to possible modification to

reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses

the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals

who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed

in this document are the minimum levels of knowledge, skills or abilities.

This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.