Director, Seating

Job purpose

The Director of Seating Sales is the seating product champion who promotes, oversees, trains and supports sales for all Global seating. This person serves as a critical knowledge leader within Product Marketing and Sales; is accountable for meeting the sales performance metrics for Global’s seating product category through creating, maintaining and implementing their business plan to accomplish sales objectives for existing and newly launched seating products. 

PRIMARY GOALS:

1)    To improve Global’s seating market share by developing and implementing an approved business plan. 

2)    Ensure proper product positioning (internally and externally) through product training, presentations, opportunity response and competitive awareness.

Essential Duties and Responsibilities

Product Marketing & Sales:

• Develop strategies to define the product offering to achieve company goals, meet customer expectations and outperform the competition.
• Manage marketing, sales presentation activities and resources to ensure the appropriate seating products are accurately positioned based upon customer criteria requirements. 
• Ensures sales interactions function both to support and educate the cross-functional teams.
• Works closely with Sales, Marketing, Product Management, Customer Care and Product Specification teams to ensure product benefits and positioning are conveyed clearly and consistently with new and maintained training, sales tools, documentation and presentations.
• Identify market trends, analyze the impact and propose product or marketing adjustments to capitalize on opportunities.
• Gather, build and maintain a comprehensive competitive library.                
• Market Global’s brand, message and programs. 
• Identify changes needed to Global’s Express Program and manage changes.
• Recommend showroom and sample inventory seating (model) selections through sales tracking and analysis.                
• Assist VP Seating and Marketing with new product launch campaign materials for the greatest marketplace impact.

Product Training:             

• Partner with Training Director to develop standardized seating training modules for new hire and continuous development training for the field, customer care and design.        
• Ongoing travel/training for field sales, design and customer service teams on new seating products, new program introductions, and deepened product knowledge.

Product Development:   

• Identify core competitors and be the expert on their seating products, market position and distribution methods; monitor Global seating performance against core competitors in the appropriate seating product categories.
• Interface with sales and customers on special product requests to understand what’s requested, why, and recommend options, specials and alternate solutions.
• Shares market and product insights frequently with Management, identifying product gaps and assessing key criteria and forecasts to drive new developments.
• Analyze distribution channel trends and market demands to determine product design and price points for potential development opportunities       
• Recommend product enhancements and rationalized product eliminations.
• Recommend new products based on product gap and opportunity analysis.
• Support and develop new product briefs with market analysis, competitive assessment, price targets and sales forecast.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications include:

• Bachelor's degree in Marketing, Business Administration, Bachelor's degree from four-year college or university.
• Six to ten years related experience and/or training; or equivalent combination of education and experience or military equivalent.
• Advanced knowledge of the customer, dealer and sales process with demonstrated success and experience in customer relations and field sales.
• Demonstrated entrepreneurial, risk-taking, and creative problem solving.
• Demonstrated high level of written, verbal and interpersonal skills to communicate information, ideas, procedures and processes in a logical sequence; at a level appropriate to the audience and resulting in effective working relationships.
• Successful experience working and achieving results in cross-functional teams.
• Market research experience preferred.
• General knowledge of furniture/seating manufacturing.
• Demonstrated ability to effectively use Microsoft Office software and tools currently used in Global Furniture Group including high proficiency of PowerPoint and Excel.
• Record of ongoing professional development strongly preferred.
• Ability and willingness to travel up to 75% as needed to achieve business objectives.
• Must be able to perform all essential functions of the position with or without accommodations.

Working conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate. 

Physical requirements

While performing the duties of this Job, she/he is regularly required to sit and use hands to finger, handle, or feel.  She/he is frequently required to talk or hear.  Occasional walking is required; reach with hands and arms and stoop, kneel, crouch, or crawl. 

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Direct reports

No Direct Reports.

WHO WE ARE

The Global Furniture Group is a leading North American Manufacturer of furniture solutions. Global offers a broad range of furniture products designed for the workplace, education, healthcare hospitality markets, delivering exceptional value and quality to its network of dealers, designers and customers.

Operating for 50 years and employing more than 4,000 people worldwide, Global has locations throughout Canada, the US, Mexico, China and the UK.

BENEFITS

Global offers a comprehensive employee benefit program that enables our employees to stay healthy, feel secure and maintain a work/life balance. The following are benefits we offer employees (or may be eligible for):

Paid Time Off | Holiday Pay | Medical/Prescription Insurance | Dental Insurance | Vision Insurance | Health Savings Accounts (HSA) | Company-Paid Life and AD D Insurance | Company Sponsored Long-term Disability | Short-term Disability | Voluntary Life Insurance | Employee Assistance Program (EAP) | Critical Illness and Accidental Injury Insurance | FSA | 401(k) & Roth 401(k)

WHERE WE ARE

Global has distribution centers and showrooms located all across the USA Canada.

Global USA Showrooms:

Atlanta | Boston | Chicago | Irvine | Miami | NYC | Philadelphia | Phoenix | Washington DC

Global USA Showrooms Distribution Centers:

Atlanta | Baltimore |Chicago | Cincinnati | Dallas | Denver | Houston | Kansas City | Los Angeles | Miami | Philadelphia | Seattle | Tampa

You can visit us at www.globalfurnituregroup.com.

 Global is a smoke-free, drug-free workplace and equal opportunity employer.

 To request assistance in completing this application, please call 800.220.1900 and ask for Human Resources.

Veterans encouraged to apply.