Director, Seating

Job purpose

The Director of Seating Sales is the seating product champion who promotes, oversees, trains and supports sales efforts for all Global seating across the US. This person serves as a critical knowledge leader within Product Marketing and Sales. They are accountable for meeting the sales performance metrics for Global’s seating product category through creating, maintaining, and implementing their business plan to accomplish sales objectives for existing and newly launched seating products. 

PRIMARY GOALS:

1)    To improve Global’s seating market share by developing and implementing an approved business plan. 

2)    Ensure proper product positioning (internally and externally) through product training, presentations, opportunity response and competitive awareness.

Essential Duties and Responsibilities

Product Marketing & Sales:

• Develop and implement strategies to position Global’s product offering to achieve company and individual growth goals, meet customer expectations and outperform the competition.
• Recommend and implement course adjustments through the year based on tracking and analysis of seating product line sales.
• Manage marketing, sales presentation activities and resources to ensure the appropriate seating products are accurately positioned based upon customer criteria requirements. 
• Ensures sales interactions function both to support and educate the cross-functional teams.
• Works closely with Sales, Marketing, Product Management, Customer Care and Product Specification teams to ensure product benefits and positioning are conveyed clearly and consistently with new and maintained training, sales tools, documentation, and presentations.
• Identify market trends, analyze the impact and propose product or marketing adjustments to capitalize on opportunities.
• Direct and manage the updates and creation of a comprehensive competitive library.
• Direct and manage seating literature ensuring accuracy across all seating related documents.
• Market Global’s brand, message, and programs. 
• Identify opportunities and define and manage changes needed to Global’s Express Program.
• Recommend showroom, tradeshow and sample inventory seating (model) selections through sales tracking and analysis.              
• Assist VP Seating and Marketing with new product launch campaign materials for the greatest marketplace impact.

Product Training:             

• Partner with Training Director to develop standardized seating training modules for new hire and continuous development training for the field, customer care and design.        
• Ongoing travel and training to develop new and deepened seating knowledge for field and dealer sales and design and Global Customer Care teams on seating products, dealer and sales programs, and processes and procedures.

Product Development:   

• Identify core competitors and be the expert on their seating products, market position and distribution methods; monitor Global seating performance against core competitors in the appropriate seating product categories.
• Interface with sales and customers on special product requests to understand what’s requested, why, and recommend options, specials and alternate solutions.
• Share market and product insights and trends frequently with Management, identifying product gaps, recommending new products, new markets, and assessing key criteria, price points and forecasts to drive new developments.
• Recommend product enhancements and rationalized product eliminations.
• Support and develop new product briefs with market analysis, competitive assessment, price targets and sales forecast.

Education/Experience:

• Bachelor's degree in Marketing, Business Administration, similar Bachelor's degree from four-year college or university.
• Six to ten years related experience; or equivalent combination of education and experience or military equivalent.
• Advanced knowledge of the customer, dealer and sales process with demonstrated success and experience in customer relations and field sales.
• Demonstrated entrepreneurial, risk-taking, and creative problem solving.
• Demonstrated success developing and presenting information, ideas, procedures in a logical sequence to achieve results.
• Demonstrated high level of written, verbal and interpersonal skills resulting in effective working relationships.
• Successful experience working and achieving results in cross-functional teams.
• Sales experience preferred.
• Market research experience.
• General knowledge of furniture/seating manufacturing.
• Demonstrated high proficiency in use of PowerPoint and Excel with general ability to effectively use Microsoft Office software and tools currently used in Global Furniture Group.
• Record of ongoing professional development.
• Ability and willingness to travel up to 75% as needed to achieve business objectives.
• Must be able to perform all essential functions of the position with or without accommodations.

WHO WE ARE

The Global Furniture Group is a leading North American Manufacturer of furniture solutions. Global offers a broad range of furniture products designed for the workplace, education, healthcare hospitality markets, delivering exceptional value and quality to its network of dealers, designers and customers.

Operating for 50 years and employing more than 4,000 people worldwide, Global has locations throughout Canada, the US, Mexico, China and the UK.

BENEFITS

Global offers a comprehensive employee benefit program that enables our employees to stay healthy, feel secure and maintain a work/life balance. The following are benefits we offer employees (or may be eligible for):

Paid Time Off | Holiday Pay | Medical/Prescription Insurance | Dental Insurance | Vision Insurance | Health Savings Accounts (HSA) | Company-Paid Life and AD D Insurance | Company Sponsored Long-term Disability | Short-term Disability | Voluntary Life Insurance | Employee Assistance Program (EAP) | Critical Illness and Accidental Injury Insurance | FSA | 401(k) & Roth 401(k)

WHERE WE ARE

Global has distribution centers and showrooms located all across the USA Canada.

Global USA Showrooms:

Atlanta | Boston | Chicago | Irvine | Miami | NYC | Philadelphia | Phoenix | Washington DC

Global USA Showrooms Distribution Centers:

Atlanta | Baltimore |Chicago | Cincinnati | Dallas | Denver | Houston | Kansas City | Los Angeles | Miami | Philadelphia | Seattle | Tampa

You can visit us at www.globalfurnituregroup.com.

 Global is a smoke-free, drug-free workplace and equal opportunity employer.

Qualified applicants will receive consideration for this position without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  To request assistance in completing this application, please call 800.220.1900 and ask for Human Resources.

Veterans encouraged to apply.