What are the responsibilities and job description for the UI/UX SME - WFH001574 position at Global InfoTek, Inc.?
Clearance Level: Eligible
US Citizenship: Required
Job Classification: Consultant/1099
Location: Remote
Years of Experience: 5 - 7 years
Education: Bachelor's Degree
Position Description: We are looking for a seasoned and experience UI/UX SME with extensive experience supporting Federal and DoD organizations. The UI/UX SME will be part of one or more teams to support Federal and DoD clients and act as an evangelist and mentor to foster the incorporation of UI/UX in agile environment. The UI/UX SME must understand the business objectives, stakeholder vision, user needs, and technical challenges associated with the software Global InfoTek builds.
Required Skills:
User-Centered Research: Expertise in conducting user interviews, contextual inquiries, and usability testing and accessibility standards (e.g., Section 508 compliance).
- UX Strategy and Execution: Proven ability to define and implement UX strategies that align with customer goals and mission requirements. Has knowledge of federal policies, processes, and regulations related to user experience.
- Facilitation Skills: Proficiency in leading workshops, stakeholder meetings including government, contractors, or agencies., and design sprints to drive collaborative problem-solving.
- Enterprise Design Thinking: Deep understanding and application of Enterprise Design Thinking methodology or equivalent frameworks.
- Visual Design Proficiency: Strong knowledge of digital design principles, including color theory, contrast, typography, and layout grids.
- Communication Excellence: Ability to convey design ideas through compelling storytelling and clear communication tailored to technical and non-technical audiences.
- Design Tools Expertise: High proficiency in industry-standard design tools like Figma, Lucidchart, and other open-source software solutions.
Desirable Skills:
- DoD Expertise: Familiarity with DoD Enterprise DevSecOps Reference Design and compliance with DoD cybersecurity frameworks.
- Advanced Usability Research: Experience conducting in-depth usability research methods such as stakeholder interviews, contextual inquiries, and user journey mapping.
- Agile and DevSecOps Toolchains: Proficiency with tools like Jira, GitLab, or Kubernetes, as well as DoD-specific tools and processes.
- Air Force Domain Knowledge: Experience supporting Air Force mission domains, including Cyber Operations, Air Operations, or other related areas.
General Expectations:
- Ability to work collaboratively with multidisciplinary teams in a high-security, mission-critical environment.
- Strong problem-solving skills and a commitment to delivering intuitive, mission-aligned design solutions.
Desirable Certifications:
- Certified Usability Analyst (CUA).
- User Experience Certification (Nielsen Norman Group or similar).
- SAFe Practitioner or Agile UX certifications, depending on the agency's practices.
Global InfoTek, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or based on disability.
About Global InfoTek, Inc. Global InfoTek Inc. has an award-winning track record of designing, developing, and deploying best-of-breed technologies that address the nation's pressing cyber and advanced technology needs. GITI has rapidly merged pioneering technologies, operational effectiveness, and best business practices for over two decades.
