What are the responsibilities and job description for the Sr. Program Manager position at GLOBAL IT CON LLC?
Job Details
Role: Sr. Program Manager
Long-Term Contract
Location: Atlanta, GA
Roles and Responsibilities:
- Working with project teams within IT, business and cross-functional teams this includes helping teams align on milestones and goals, effective communication and ensuring projects remain on-track
- Provide guidance and support to team members to ensure successful project delivery
- Facilitate meetings and working sessions with IT and app teams
- Experience working with ServiceNow
- Help teams develop and manage project activities including but not limited to scope, timelines, budgets and resources
- Working knowledge of SharePoint is a plus.
- The Program Manager defines the objectives and develops suitable strategies for the program.
- The career progression begins with assignments to formulate, organize, and monitor inter-connected projects and gradually shift towards assessing program performance in order to maximize ROI, controlling deadlines, budgets, etc. and evaluating project managers and other staff.
- Plans the delivery of the overall program and its activities in accordance with the mission and goals of the organization.
- Develops an annual budget and operating plan to support the program.
- Ensures that program activities operate within the policies and procedures of the organization.
- Ensures that program activities comply with all relevant legislation and professional standards.
- Oversees the collection and maintenance of records on the clients of the program for statistical purposes according to the confidentiality/privacy policy of the organization.
- Supervises program staff by providing direction, input, and feedback.
- Coordinates the delivery of services among different program activities to increase efficiency.
- Monitors and approves all budgeted program expenditures.
- Develops and implements long-term goals and objectives to achieve successful outcome of program.
- Develops a program evaluation framework to assess the strengths of the program and to identify areas for improvement.
- Interviews and selects well-qualified program staff.
- Establishes and implements a performance management process for all program staff.
- Ensures all staff members receive orientation and appropriate training in accordance with organizational standards.
- Monitors cash flow projections.
- Manages all project funds according to established accounting policies and procedures.
- Develops new initiatives to support the strategic direction of the organization.
- Develops funding proposals for the program to ensure the continuous delivery of services.
- Implements the human resources policies, procedures and practices of the organization.
- Communicates with clients and other stakeholders to gain community support for the program and to solicit input to improve the program.
- Ensures financial reports and supporting documentation for funders are prepared as outlined in funding agreements.
- Identifies and evaluates the risks associated with program activities and take appropriate action to control the risks
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