What are the responsibilities and job description for the Patient Access Representative position at Global IT Resources?
The Medical Receptionist is the first point of contact for new patients/families, the familiar voice for current patients/families and an appointment coordinator. The work environment is a combination of multi-line telephone use, insurance hub, receptionist and scheduling coordination. This position involves assisting with the check-in and checkout processes. Gathers and records required information about patients and routes it appropriately; provides specific customer services which include, confirming health insurance coverage and individuals obligations, obtaining necessary authorizations for care, scheduling appointments, and assisting patients in an office or clinic setting. This position requires out of the box thinking, strong ability to multi-task and above all else, exceptional customer service skills. Responsible for all front desk tasks in the office including but not limited to the following: Greets and checks patients in and out. Operates multi line telephone system and handles each call according to clinic protocols. Enters information into computer. Schedules new and established patient appointments on computerized scheduling system. Takes accurate and detailed messages and routes them appropriately within the clinic.
Job Types: Full-time, Contract
Pay: $20.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
Schedule:
- Day shift
Experience:
- scheduling: 1 year (Required)
- Epic: 1 year (Required)
Ability to Commute:
- Hillsboro, OR 97123 (Required)
Work Location: In person
Salary : $20 - $22
