What are the responsibilities and job description for the Communications Specialist position at Global Lending Services?
Why GLS?
Purpose: Access to affordable, reliable transportation is essential to leading productive work and personal lives, caring well for oneself, one’s family, and the needs of others. Through advanced analytics and technology, we can more accurately predict credit risk and provide more people with an affordable auto financing option for their next vehicle. That’s what GLS has done for over 10 years, helping more than half a million families meet and improve their transportation needs.
People: Join a culture of over 1,000 employees who Care Deeply and Think Boldly, driving innovation in an adaptive and positive culture that celebrates successes. We empower and reward individuals and teams who make direct, positive impacts to the business and each other, who take pride in their work and are ever-raising the bar.
Growth: Recognized by Inc 5000 as one of the fastest-growing private companies in America. Join GLS to grow with us!
Benefits: GLS offers the below great benefits for your amazing work!
o Competitive base pay and performance bonuses, dependent on role
o Medical, dental, vision, telemedicine, supplemental insurance benefits, long-term and short-term disability
o 401K with employer match and 100% immediate vesting
o Paid Time Off (PTO) and paid company holidays to help you balance work and personal life
o Paid Volunteer Time Off (VTO) Annually
o Tuition Reimbursement
o Parental Leave
o Business casual work environment
What does it mean to be a Communications Specialist at GLS?
The Communications Specialist is responsible for company communications, marketing promotions, engagement events, social media management, and related activities. This position will also serve as a liaison for community engagement and other opportunities to promote the GLS brand.
\n- Ensure all GLS marketing and communications adhere to GLS brand standards
- Serve as a community liaison and brand ambassador for GLS including overseeing annual charity drives, liaising with local charitable organizations, and working with internal departments to maximize volunteer time off (VTO) utilization
- Create and distribute the monthly GLS corporate Newsletter
- In collaboration with leadership, create communication plans for employee-centered company initiatives such as benefits enrollment, policy changes, associate surveys, and other initiatives as assigned
- Provide support to departmental managers on employee communications as needed
- Manage company response on social media and reputation management platforms (i.e. LinkedIn, Google Reviews, Yelp, Glassdoor, etc.) and escalates issues from customers/parties to the appropriate leadership resources
- Create engaging content for social media, company websites and marketing/sales collateral
- Collaborate with leadership on content updates and maintain the GLS corporate website
- Develop, manage, and promote a calendar of on-going employee engagement events
- Serve as a key resource for planning and executing assigned events and acting as a secondary resource for all-company events managed by the Executive Assistant
- Provide support for other internal or external marketing projects as assigned
- Perform additional assignments as required by the needs of the company or as directed by management
- Minimum of bachelor’s degree required
- Bachelor’s degree in marketing, communications, and/or journalism preferred
- Experience working in marketing and communications or content management and marketing writing preferred
- Exceptional verbal and written communication skills
- Working knowledge of social media platforms for business including LinkedIn, Glassdoor, Indeed, Facebook, Instagram, etc.
- Ability to generate creative, innovative ideas and develop engaging content that resonates with target audiences
- Excellent organization and project management skills with high attention to detail
- Data driven mindset with the ability to measure and assess the impact of marketing initiatives
- Intrinsically motivated with a demonstrated ability to take initiative and follow through on assigned tasks and projects
- Strong interpersonal skills and a high degree of professionalism: friendly and tactful with the ability to influence others, effectively manage conflict, exercise sound judgment, and build cross functional partnerships across the business and with all levels of leadership
- Ability to effectively manage highly sensitive information and maintain confidentiality
- Strong team orientation with a willingness to go above and beyond on assigned tasks and projects
- Physical Requirements: While performing the essential duties of this job, the associate is regularly required to:
- Remain in a stationary position 100% of the workday
- Constantly operate a computer and other standard office equipment
- Talk and hear to exchange accurate information
- Have close visual acuity to perform activities such as: preparing and analyzing data and figures; viewing a computer terminal; extensive reading
- The position does require occasional local travel
2023 California Applicant Privacy Notice
GLS participates in the E-Verify program to confirm the employment eligibility of all newly hired employees
Please visit www.glsauto.com for information about our great company and other amazing opportunities
Applicants have rights under Federal Employment Laws
Family and Medical Leave Act (FMLA)
Equal Employment Opportunity (EEO)
Employee Polygraph Protection Act (EPPA)
