What are the responsibilities and job description for the Field Service Technician position at Global Machinery?
Global Machinery specializes in providing equipment solutions for a variety of segments of the construction industry.
Our rental fleet, equipment service, parts procurement, and sales staff offer our customers various options that work for their needs.
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401k
- 401k match
- Two weeks of vacation (increases to three weeks after 5 years of employment)
- One week of sick time
- Regarding Health and Dental Insurance, our company covers the majority of this cost for our employees. However, if the employee chooses to add any dependents (spouse and / or children), the employee is responsible for 100% of those additional costs.
Reports To
The Field Service Technician will report to the Service Manager.
Job Overview
A Field Service Technician is responsible for diagnosing, adjusting, repairing, over-hauling, and performing service maintenance on construction, forestry, and utility equipment in the field or on the jobsite.
They are also responsible for customer service including interacting with customers, taking customer calls regarding service problems on equipment, providing written service reports for warranty and customer work for proper billing, and ordering parts from the parts department to accomplish repairs in a timely fashion.
Responsibilities and Duties
Skills and Qualifications
Compensation
We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
