What are the responsibilities and job description for the Scheduling and Workforce Monitoring Specialist position at GLOBAL OPS?

GLOBAL OPS provides unparalleled experience in tailoring security threat mitigation solutions to governmental, organizational, educational, corporate, and individual entities. Led by veterans of the Israel Security Agency and Israeli Ministry of Defense, GLOBAL OPS offers comprehensive solutions that integrate seamlessly with existing facility needs and budget concerns while ensuring that daily operations continue uninterrupted. Since our founding in 2009, we have implemented security solutions throughout hundreds of institutions throughout the United States.

Job Overview :

We are seeking a detail-oriented Scheduling and Workforce Monitoring Specialist to join our team. The ideal candidate will be responsible for efficiently assigning shifts to employees, monitoring attendance, finding coverage for callouts, verifying shift completion, and potentially assisting with recruiting tasks such as conducting interviews. This shift is early in the morning Monday to Friday 5am-2pm.

Key responsibilities :

1. Scheduling :

Assign shifts to employees based on availability, qualifications, and business needs.
Ensure optimal staffing levels to meet operational requirements.
Communicate schedules to employees in a timely manner.

2. Monitoring :

Track employee attendance and punctuality.

Verify that all employees arrive on time for their shifts.

Address and find coverage for any callouts or last-minute absences.

Maintain accurate records of attendance and shift changes.

3. Verifications :

Ensure that all scheduled shifts are completed as planned.

Modify schedules as necessary, following company protocols.

Conduct post-shift verifications to confirm attendance and work completion.

Prepare and maintain reports on scheduling and attendance.

4. Recruiting :

Assist with recruiting tasks, including conducting phone and video call interviews.

Evaluate candidate qualifications and fit for open positions.

Coordinate with the HR team to ensure a smooth hiring process.

Qualifications & Skills :

Proven experience in scheduling, workforce management, recruiting, or a similar role.

Strong organizational and time-management skills.

Excellent communication and interpersonal abilities.

Ability to handle multiple tasks and adapt to changing priorities.

Problem-solving skills and the ability to think quickly in urgent situations.

Must be well-versed in Microsoft Office, including Excel

Learn more :

http : / / www.globalops.com

https : / / g.co / kgs / Dm5CsXG

Job Type : Full-time, in-person

Pay : $45,000.00 - $50,000.00 per year

Benefits :

401(k)

401(k) matching

Health insurance

Paid time off

Salary : $45,000 - $50,000

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