AR/Billing Associate II

Description

Position is only open to work in Alpharetta, GA or Lansdale, PA offices. Candidates must live locally in Alpharetta, GA or Lansdale, PA area and will work a Hybrid work model of 3 days in office & 2 days from home.

The position is not open to Sponsorship now or anytime in the future.

Summary Of This Role

• Performs duties necessary for preparing invoices.
• Monitor the operation of systems to ensure the accuracy of billing information entered into the system and effective delivery of billing information to customers.
• Review and follow up on customer discrepancies.
• Assist with developing solutions to billing problems and testing the accuracy of system modifications designed to accommodate these solutions.
  
  

What Part Will You Play?

• Owns routine/non-routine billing operations for moderately complex clients, participates in the set-up and preparation of invoices, obtains billing approval and calculates incoming fees due using current technology to maximize effectiveness and accuracy of existing systems.
• Monitors the operation of systems to ensure the effective delivery of billing information. Enters client's billing information and contract terms into the system.
• Analyzes data to ensure invoicing between Salesforce corresponds with Oracle reporting; reporting discrepancies accordingly. Performs audits checking for accuracy in invoices, revenue recognition dates, order dates, posting periods, etc.
• Build and maintain relationships with sales and support teams to provide customer services and resolve issues
• Maintains and compiles required documentation for audits.
• Acts as a contact for internal/external clients, researching, identifying, and resolving routine to moderately complex billing discrepancies or variances. Assists with developing solutions to billing problems and testing the accuracy of system modifications designed to accommodate these solutions.
• Maintains the issues resolution process. Research methods to improve performance and quality to assist in the creation of preventative action plans.
• Ad-hoc reporting as needed
• Support special projects or initiatives
• Address and close accounting ticket requests in a timely manner.
• Moderate knowledge of Excel (v-look ups, pivot tables)
  
  

What Are We Looking For in This Role?

Minimum Qualifications

• High School Diploma or Equivalent
• Typically Minimum 2 Years Relevant Exp
• Billing/Accounts Receivable experience
  
  

Preferred Qualifications

• Bachelor's Degree
• Finance/Accounting
• Invoicing thru Salesforce
• Experience with Oracle
• Excel- using Pivot Tables and formulas
  
  

What Are Our Desired Skills and Capabilities?

• Skills / Knowledge - As a skilled specialist, completes tasks in resourceful and effective ways.
• Job Complexity - Works on assignments requiring considerable initiative. Understands implications of work and makes recommendations for solutions.
• Supervision - Proposes methods and procedures on new assignments. They may be an informal team leader.
• Excel - Required to upload/download data for analysis
• Salesforce
• Oracle
  
  

“The position listed in this requisition is ineligible for the referral bonus award program”

Benefits: Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service. To learn more, review our Benefits page at: https://jobs.globalpayments.com/en/why-global-payments/benefits/