What are the responsibilities and job description for the ERP Systems Specialist Lead position at GLOBAL Recruitment Solutions LLC?
About the Job
We are seeking an experienced Business Process Optimization Manager to lead the expansion of standard processes in IQMS ERP (now called DELMIAworks) and related applications. The successful candidate will drive business growth by scaling business operations, improving existing practices, and addressing new business requirements.
Key Responsibilities:
- Lead the development and implementation of various ERP modules in consultation with business leaders from manufacturing, operations, quality, finance, and supply chain.
- Ensure delivery of key business systems projects within scope, schedule, and budget, including hands-on technical abilities.
- Gather, analyze, and document functional/technical requirements for new projects and enhancements to existing solutions.
- Create, manage, and perform system-testing activities for releases and upgrades.
- Research production system issues, resolve user problems, and escalate when necessary.
- Perform application and process-specific training activities to educate technical and non-technical users about the solutions you configure and support.
- Document system configurations and system application test protocols in support of quality compliance validation.
- Establish standards for the use of IQMS within the business.
Requirements and Qualifications:
- Bachelor's degree in information technology, Computer Science, or a related field.
- 3 years of experience with IQMS and Crystal Reports.
- Strong understanding of systems setups and configurations.
- Proficient in designing and developing Crystal Reports.
- Excellent problem-solving and analytical skills.
- Ability to work independently and as part of a team.
- Strong communication and interpersonal skills.
- Willingness and ability to travel up to 25%.
