Demo

Program Assistant for RIS

Global Refuge
San Antonio, TX Full Time
POSTED ON 1/25/2025
AVAILABLE BEFORE 2/21/2025
If you are passionate about transforming communities with a mission-driven organization, then we have the opportunity for you!

Reporting to the Deputy Director for Resettlement and Integration Services (RIS) the Program Assistant supports the work of the RIS leadership team with executive scheduling, expense reports, and other administrative duties. The Program Assistant also provides high-level coordination of special projects. This position ensures effective and timely administration and requires attention to detail, excellent organization and problem-solving skills, strong verbal and written communication, and strong interpersonal skills.

Global Refuge, formerly known as Lutheran Immigration and Refugee Service (LIRS), is a nonprofit serving newcomers seeking safety, support, and a share in the American dream. Since 1939, we have welcomed those seeking refuge, upholding a legacy of compassion and grace for people in crisis. We walk alongside individuals, families, and children as they begin their new lives in the United States through our work in refugee resettlement, welcome and respite services for asylum seekers, economic empowerment and employment, and family unification for unaccompanied children. To date, we have served over 750,000 people from around the globe. Our comprehensive services leverage our extensive organizational expertise as well as government, community, and faith partnerships.

Benefits

Attracting and retaining the best talent is vital to our continued growth and we are proud to offer an excellent benefits package including:

  • medical, dental, vision available the first day of employment,
  • professional development, tuition reimbursement,
  • generous paid time off including 20 days of vacation, 12 days of sick leave, 12 paid holidays,
  • 12 weeks of fully paid parental leave and up to 12 weeks of fully paid FMLA leave,
  • company 403(b) contribution of 3%, an additional 7% match which vests immediately,
  • Family Building benefits for reproductive procedures, adoption/foster care assistance, and
  • an annual wellness benefit that can be customized to support your personal needs including funding enrichment classes, gym memberships, and healthy eating plans (to name a few) all in an inclusive and progressive environment!

At Global Refuge, welcoming newcomers isn't just our duty-it's an inherent part of our identity, rooted in our Lutheran heritage and inspired values and serving as a testament to our unwavering commitment to those in search of refuge. Please join us as we make a difference in the lives of newcomers.

DUTIES

  • Managing operations for the RIS leadership team. This includes but is not limited to reporting; communicating with internal and external stakeholders; travel plans; coordinating speaking events and convening internal planning groups; negotiating meetings space; making arrangements for equipment and/or shipping; facilitating meeting/event contracts; preparing check requests for vendors, consultants, and others as well as preparing and submitting expense monthly expense reports.
  • Planning and scheduling regular meetings.
  • Coordinating technology for meetings.
  • Producing internal and external documents including meeting minutes, letters, and forms.
  • Documenting next steps and follow-up items subsequent to meetings/events; identifying priorities, responsibilities and timeframe for those activities; distributing assignments as appropriate; and tracking follow-through.
  • Represent Global Refuge during meetings and convenings and liaise with external stakeholders.
  • Other duties as assigned

Qualifications

  • Undergraduate degree strongly desired, preferably in Business Administration, Communications, or another relevant field or the equivalent combination of experience and education.
  • A minimum of three (3) years of professional administrative experience, with experience in non-profits preferred.
  • Experience with and commitment to working in a diverse workforce.
  • Proven ability to be flexible in a fast-paced working environment.
  • Demonstrated ability to coordinate multiple projects simultaneously and interact well with all levels of various systems, stakeholders, and staff.
  • Excellent oral and written communication skills and impeccable attention to detail, especially in proofing communications.
  • Demonstrated organizational skills with the ability to organize and prioritize, independently determining shifting priorities and responding appropriately.
  • Proven ability to exercise utmost tact and diplomacy when dealing with confidential issues and ability to discern confidential issues.
  • Strong proficiency in Microsoft Office applications, web-based platforms, and other computer applications.
  • Deep commitment to Global Refuge's core values and ability to model those values in relationships with colleagues and partners.
  • Ability and willingness to travel 5% of time.

Global Refuge is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws. We participate in E-Verify.

We offer a competitive salary and comprehensive benefits package in an innovative and rewarding work environment. Salaries are based on the latest market data and reflect the education, skills and requirements for the role. Differentials may exist based on the region and language abilities. Global Refuge has been welcoming newcomers since 1939. Learn more at globalrefuge.org.

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