Program Officer for Preferred Communities

Reporting to the Senior Program Officer for Preferred Communities, the Program Officer for Preferred Communities will review and analyze program policies and inquiries, monitor affiliate programs and progress in compliance with the Office of Refugee Resettlement's (ORR) and Global Refuge standards to ensure provision of timely and quality services to refugees and migrants. This work will be carried out through site visits, training and technical assistance. S/he will provide and coordinate programmatic support that promotes self-sufficiency and community integration with focuses on program leadership and management, affiliate relationships, social engagement practices, and knowledge management.

Global Refuge, formerly known as Lutheran Immigration and Refugee Service (LIRS), is a nonprofit serving newcomers seeking safety, support, and a share in the American dream. Since 1939, we have welcomed those seeking refuge, upholding a legacy of compassion and grace for people in crisis. We walk alongside individuals, families, and children as they begin their new lives in the United States through our work in refugee resettlement, welcome and respite services for asylum seekers, economic empowerment and employment, and family unification for unaccompanied children. To date, we have served over 750,000 people from around the globe. Our comprehensive services leverage our extensive organizational expertise as well as government, community, and faith partnerships.

Benefits

Attracting and retaining the best talent is vital to our continued growth and we are proud to offer an excellent benefits package including:

• medical, dental, vision available the first day of employment,
• professional development, tuition reimbursement,
• generous paid time off including 20 days of vacation, 12 days of sick leave, 12 paid holidays,
• 12 weeks of fully paid parental leave and up to 12 weeks of fully paid FMLA leave,
• company 403(b) contribution of 3%, an additional 7% match which vests immediately,
• Family Building benefits for reproductive procedures, adoption/foster care assistance, and
• an annual wellness benefit that can be customized to support your personal needs including funding enrichment classes, gym memberships, and healthy eating plans (to name a few) all in an inclusive and progressive environment!
  
  

At Global Refuge, welcoming newcomers isn't just our duty-it's an inherent part of our identity, rooted in our Lutheran heritage and inspired values and serving as a testament to our unwavering commitment to those in search of refuge. Please join us as we make a difference in the lives of newcomers.

DUTIES

• Monitor and evaluate ORR's Preferred Communities (PC) Intensive Case Management program, Gap Services for Ukrainians, Cubans, and other supplemental programs ORR provides to Global Refuge. Analyze progress and capacity and determine resettlement trends through day-to-day technical assistance on compliance issues as presented by the affiliates' staff, Refugee Agencies (RA), partners, service providers, and stakeholders as required by ORR and Global Refuge guidelines.
• Extensively coordinate and conduct affiliate on-site and remote monitoring visits that involve meeting with various stakeholders; reviewing program files; interviewing affiliate staff, especially vulnerable clients, mentors, and service providers; and reviewing programmatic reports, proposals, and statistical information.
• Write detailed site visit reports, including recommendations and action plans related to issues of service delivery, documentation and/or reporting.
• Conduct desk audits and Performance Improvement Plans (PIPs) following a site visit.
• Work collaboratively with Refugee and Integration Services' units, departments within Global Refuge and Technical Assistance partners to learn and share resources and best practices.
• Assist with the development of formal program monitoring tools and processes, and the PC headquarters-level grant proposal.
• Execute other duties as assigned by supervisor.
  
  

Qualifications

• Undergraduate degree in social work, social sciences, non-profit management, or related field and/or
• A minimum of three (3) years of experience in non-profit immigration or social services programs. Experience working with ORR-funded programs is strongly preferred.
• Experience working with refugees, immigrants, or limited English speakers.
• Ability to communicate in refugee languages is a benefit.
• Experience in interpreting contract compliance, developing and delivering training and providing technical assistance to service providers and staff.
• Strong writing skills, with ability to write and edit reports and clearly interpret technical requirements.
• Outstanding organizational skills and ability to manage multiple projects simultaneously with attention to details.
• Ability to establish effective relationships with colleagues and partners.
• Proficiency in Microsoft Office applications, knowledge in database management and other computer applications.
• Deep commitment to Global Refuge's core values and ability to model those values in relationships with colleagues and partners.
• Ability and willingness to travel 40% of time.
  
  

Global Refuge is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws. We participate in E-Verify.

We offer a competitive salary and comprehensive benefits package in an innovative and rewarding work environment. Salaries are based on the latest market data and reflect the education, skills and requirements for the role. Differentials may exist based on the region and language abilities. Global Refuge has been welcoming newcomers since 1939. Learn more at globalrefuge.org.