What are the responsibilities and job description for the Specialist - Medical Operations position at Global Rescue?
Brief Description
TITLE: Specialist, Medical Operations (Nurse and/or Advanced Emergency Medical Technician)
Company
Global Rescue is the world’s leading membership organization providing integrated travel risk management services, including medical, security, intelligence and crisis response services to consumers, enterprises and governments. Founded in 2004 Global Rescue’s unique operational model provides best-in-class services that identify, monitor, and respond to threats and emergencies. For more information, please see www.globalrescue.com.
Role Overview
Global Rescue is currently seeking Registered Nurses and/or Medics looking for a career change, to support the day-to-day operations of a busy operations center. Specialists play a critical role in staffing emergency access telephone lines to respond to client health events and other emergencies, as well as performing a combination of logistics and research work. The logistics and research work are in support of preparing for any future operations to come into the office. The ideal candidate will have experience working in a critical care setting (Emergency Room, ICU, etc.), be a great team player, excellent multi-tasker and enjoy helping find the right solutions for our members.
Responsibilities
COMPENSATION: $60,000 - $65,000 depending on experience
TITLE: Specialist, Medical Operations (Nurse and/or Advanced Emergency Medical Technician)
Company
Global Rescue is the world’s leading membership organization providing integrated travel risk management services, including medical, security, intelligence and crisis response services to consumers, enterprises and governments. Founded in 2004 Global Rescue’s unique operational model provides best-in-class services that identify, monitor, and respond to threats and emergencies. For more information, please see www.globalrescue.com.
Role Overview
Global Rescue is currently seeking Registered Nurses and/or Medics looking for a career change, to support the day-to-day operations of a busy operations center. Specialists play a critical role in staffing emergency access telephone lines to respond to client health events and other emergencies, as well as performing a combination of logistics and research work. The logistics and research work are in support of preparing for any future operations to come into the office. The ideal candidate will have experience working in a critical care setting (Emergency Room, ICU, etc.), be a great team player, excellent multi-tasker and enjoy helping find the right solutions for our members.
Responsibilities
- Staff emergency access telephone lines and portals in our operations centers to respond to patient health incidents and other emergencies
- Work under the supervision of a Senior Specialist to manage and coordinate logistics for medical evacuations from remote locations and patient transfers to/from hospitals (includes air, ground, sea, etc.)
- Follow, maintain and improve protocol, process and quality standards for patient response and transport
- Execute assigned non-operational office tasks with diligence and precision
- Active RN, EMT-I/A license or above
- College degree preferable
- Previous call center or dispatch center experience a plus
- Must have excellent spoken and written English, Spanish a plus. IELTS score: 8 and above.
- Strong computer skills required
- Willingness to work non-traditional hours
- Highly energetic and motivated to succeed
- Mission focused orientation, interest in “doing whatever it takes” to help those in need
- Attention to detail and follow-through
- Efficient time management and organizational skills Highly energetic and motivated to succeed
- Fluency in English
COMPENSATION: $60,000 - $65,000 depending on experience
Salary : $60,000 - $65,000
