What are the responsibilities and job description for the Vice President of Workforce Development position at Global Roofing Group?
Specific Duties, Functions and Responsibilities
- Execute effective onboarding for new personnel.
o Plan an onboarding program designed to integrate and evaluate new employees.
o Follow up with employees during their first months to determine where assistance is needed.
- Assess employee skill gaps and determine whether training offers solutions.
o Observe employee work behaviors to determine whether they align with company expectations.
o Talk to supervisory personnel about their direct report’s skills and execution.
o Discuss skills gaps with employees to determine solutions to deficient behavior.
- Develop training or hire vendors to meet determined needs.
o Determine specific outcomes to close identified skills gaps.
o Create training plans aimed at helping participants achieve stated outcomes.
o Develop training and/or identify vendors to deliver training experiences.
o Vet vendors and negotiate services if applicable.
- Deliver/ensure excellent training.
o Design/ensure training plans to achieve stated outcomes.
o Ensure participants engage in various methods to enhance retention.
o Evaluate training efforts.
- Establish a system of intentional training.
o Work with company management to create a calendar of training events.
o Work with the safety director, quality control and supervisory staff to identify and prioritize training needs.
o Prepare session materials and plans ahead of time to take advantage of inclement weather days.
o Maintain documentation of individual employee needs and scheduled/completed training.
o Negotiate with foremen to schedule training for field employees.
o Schedule follow-ups to evaluate whether post-training behaviors reflect outcomes.
- Administer training program.
o Plan and maintain training budget.
o Report on progress to management.
o Maintain training records.
- Promote and further development initiatives.
o Explain NRCA ProCertification and guide installers toward certification readiness.
o Work with local trade schools and community colleges to integrate roofing into their curriculum, including working with students interested in competing in SkillsUSA.
Required Knowledge, Skills and Abilities
Workforce development professionals must exhibit communication and leadership skills necessary to recruit and train a company’s workforce.
Language skills – Ability to read, interpret or write in a professional manner
- Correspondence
- Journals
- Regulations
- Operating, maintenance and other instructions
Interpersonal communication – Ability to communicate effectively as required
- Daily correspondence via email, text, phone and other company platforms
- With all company employees, including across language barriers
- In conflict situations
Oral Communication – Willingness and ability to present and facilitate ideas and conversations
- Clear and persuasive communication
- Active listening
- Effective presentation skills
Technology – Ability to use and keep abreast of technology developments
- Computers, phones and relevant company technology
- Computers, projectors and other training-related resources
- Assist company employees to engage in various training platforms in or outside the company
Adaptability – Ability to adapt to situations in the work environment
- Changes
- Delays
- Unexpected events
Ethical Behavior – Willingness to treat people with unconditional respect
- Respects individual autonomy
- Promotes a harassment-free environment
- Upholds organizational goals and values
Dependability – Ability to function independently and reliability
- Shows up early for all scheduled training events
- Prepares all aspects of training ahead of time
- Holds participants accountable for participation
Workforce Development – Ability to explain industry opportunities
- Knowledgeable about training resources from NRCA and other organizations
- Ability to explain NRCA ProCertification and help prepare installers for certification exams
Education and Experience
Essential
- Ability to use/learn business/training technology
- Ability to work independently
- Education and/or experience in training and/or roofing
Preferred
- English fluency
- Spanish fluency
- Roofing or other trades experience
- Knowledge of training methods
- Experience training others
- NRCA Qualified Trainer designation
90 Day Rocks
1. Complete the career track outlines and content creation for top areas across the company
2. Continue to implement the One-Hour Training initiative to train all Global employees at Olympic Training Center
3. Hire and staff new Curriculum Development Manager
4. Implement final updates and changes to the LMS to maximize it’s use across the team members
Scorecard
1. # of training hours
2. # of people trained